Compliance Officer

About Global University Systems (GUS)

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

About the Role

Role Purpose

Seeking an experienced, highly analytical and commercially aware Nigeria Compliance Officer to strengthen the quality and compliance of student recruitment from Nigeria.

The role will be responsible for identifying and mitigating visa and recruitment risks across the Nigerian student pipeline, analysing refusal trends, reviewing applicant profiles and supporting the business and partner universities in improving visa outcomes, student quality and conversion.

This is not a visa application processing role. It is a strategic market compliance role focused on risk identification, analysis, quality assurance and continuous improvement.

Key Responsibilities

1. Visa Refusal Analysis and Risk Management

2. Applicant Quality and Pre-CAS Risk Review

3. Agent Compliance & Performance

• Monitor visa outcomes by agent and identify agents generating disproportionate levels of refusal or high-risk applications.

4. Refusal Notice Management

• Analyse refusal notices and identify common themes.

• Maintain an accurate refusal database that can be used for trend analysis and partner reporting.

• Ensure significant refusal trends are communicated promptly rather than waiting for periodic reporting.

5. Data & Analytics

The role will have a strong analytical component.

The successful candidate will:

• Develop and maintain compliance KPIs and dashboards.

Key Performance Indicators

Performance will be measured against indicators including:

• Reduction in avoidable visa refusals.

• Timeliness and completeness of refusal-notice collection.

• Accuracy and quality of refusal analysis.

• Quality of pre-CAS risk interventions.

• Agent compliance and improvement following intervention.

• Quality and timeliness of management reporting.

• Completion of compliance training programmes.

• Partner university satisfaction with the quality of Nigeria compliance reporting.

• Evidence of improved application quality and conversion through appropriate risk management, rather than simply increasing application volumes.

Person Specification

Essential

Analytical capability: Strong analytical and data interpretation skills.

UK Student visa / compliance knowledge: Strong understanding of the UK Student visa route and relevant UKVI requirements.

Higher education / international recruitment experience:

• Experience within international student recruitment, UK higher education, admissions, compliance or a related field.

• Strong understanding of the Nigerian international student recruitment environment.

Professional judgement: Comfortable escalating difficult issues.

Desirable

• Experience working directly with UK universities or education providers.

• Previous UKVI compliance or international admissions experience.

• Experience conducting applicant interviews or credibility assessments.

Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.