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Payments Account Manager

Growe
Remote
Remote· about 1 month ago

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Payments Account Manager

Location: Anywhere

Department: Operations Chile Core Team

Growe welcomes those who are excited to:
  • Manage end-to-end onboarding with providers, including preparation of corporate documents and completion of application forms;

  • Negotiate fees and favorable commercial terms with providers;

  • Source and secure credentials (API keys, access) required for provider connections;

  • Oversee account onboarding and ongoing management;

  • Draft clear technical specifications for new provider and payment method integrations;

  • Drive integration tasks through all stages, from setup to production, in coordination with development, QA, and other teams;

  • Maintain and grow formal and informal partner relationships;

  • Conduct market research on the most popular payment methods and present findings internally.

We need your professional experience:
  • 3+ years as an Account Manager/Project/Business Development/Operation Manager or similar position within the Payment team;

  • Experience in communication with foreign customers, partners, including C-level;

  • Understanding of KYC, AML, and compliance procedures;

  • Understanding of the technical structure of payment integrations (API, webhooks, transaction statuses, redirects, payment form fields);

  • Upper-Intermediate level of English (some internal teams communicate only in English);

  • Experience formulating technical tasks for the development team (ability to communicate requirements clearly to technical specialists);

  • Understanding of the testing process for payment methods before production release (will be a plus).

We appreciate if you have those personal features:
  • Self-dependence, proactivity, resourcefulness;

  • Strong communication, negotiation, and presentation skills;

  • Multitasking, time management, and planning skills.

We are seeking those who align with our core values:
  • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

  • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

  • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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