Senior Service Delivery Specialist (Remote)Straight from Google Fiber’s careers page. Apply on the company site — no recruiter, no middleman.
Senior Service Delivery Specialist
Location: Remote
Department: IT
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least August 23rd, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description:
| The Senior Service Delivery Specialist will be key in driving the performance and continuous improvement of IT support services to internal users or external clients. This role will be key in supporting desk operations, ensuring adherence to IT services aligned with SLAs, KPIs, and organizational goals while striving to achieve operational excellence. The Senior Service Delivery Specialist acts as the bridge between IT operations, business stakeholders, and technical teams to ensure efficient incident resolution, high user satisfaction, and reliable IT service availability. This role will assist in fostering relationships with external service providers and vendors. |
In this role, you’ll:
|
At a minimum we’d like you to have:
|
It’s preferred if you have:
|
The US base salary range for this full-time position is between $140,000 - $204,200 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
## LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Googles Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOCs Know your rights: workplace discrimination is illegal (PDF).
Its important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Similar remote jobs
More like this →
Oxfam America
Manager, Cybersecurity and Infrastructure
Discover More than 100,000 Hidden Remote Jobs Before Everyone Else
Unlock All Remote Jobs Today
Simple pricing. Big savings on Quarterly and Yearly.
Monthly Access
- Instant access to fresh remote jobs from 500+ companies
- New opportunities added hourly, often 3-7 days before anywhere else
- Advanced filtering by role type, stack, pay, and location
- Priority customer support
Yearly Access
- Everything in Monthly
- Save $169 (~74%) vs paying monthly
- Average job search takes ~6 months - get covered for the whole journey
- Less than the cost of one lunch per month for competitive advantage
- Equivalent to just ~$4.92/month