20th century laws dont always solve 21st century problems, and GFiber Legal crafts innovative approaches for handling some of the toughest legal challenges of the information age. 

As a Legal Operations Manager at GFiber, youll work on optimizing the legal team’s efficiency through tooling and process improvements, while managing the day-to-day billing and legal support critical to keeping the company running smoothly. Youll be part of an innovative and business-driven group of in-house lawyers, contract managers, and paralegal staff. This role reports to the Head of Legal Operations.

• Track, assess, and respond to and resolve all incoming consumer complaints filed with the FCC and State Attorneys General.
• Manage legal billing process work flows and the billing platform.
• Intake digital mail and distribute according to internal policies.
• Maintain a single source of truth for all corporate entities and timely filings for entity annual reports.
• Manage legal projects including tool selection and integration. 
• Leverage AI tools to enhance the Legal Team’s efficiency.
• M&A support including assisting with due diligence and maintaining data rooms. 
• Work with the General Counsel on other Legal Operations matters such as reporting metrics, presentations and trainings.

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience in legal operations, M&A, or litigation.

• Paralegal or equivalent qualification.
• 3 years of experience within an in-house corporate legal environment. 
• Experience with anticipating needs, solving problems, and developing solutions.
• Ability to tailor messages to the relevant audiences, with excellent verbal and written communication skills.
• Experience in the broadband, telecommunications, cable, construction, or information/entertainment industries.
• Experience with billing software and enforcing billing guidelines. 
• Experience with M&A transactions.
• Experience managing litigation or Corporate Organizational tasks such as managing legal legal entities.