Head of Product (Whoscall)

Team: Product Management

Location: Taipei

Commitment: Full Time

Workplace Type: hybrid

About us

Gogolook is a leading TrustTech company founded in 2012 and listed on the Taiwan Stock Exchange in 2025 under the stock code 6902. With Build for Trust as its core value, the company has expanded its business from Asia to Europe and America. Gogolook’s AI technology is built on the worlds largest database of digital scam data, encompassing phone numbers, websites, virtual currency wallet addresses, and other factors.

The company provides diverse anti-scam and fintech services for both consumers and businesses. Its anti-scam offerings include the digital anti-scam app Whoscall and a range of enterprise scam prevention solutions in combination with ScamAdviser.

The Fintech BU empowers consumers through data-driven financial services and inclusive lending: Roo.Cash（袋鼠金融）offers transparent matchmaking for financial products like credit cards, while JUJI（招財麻吉）provides an innovative microloan service for rapid, convenient funding during urgent financial needs.

A foundation member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city and Shibuya City government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight scam, dedicated to creating a scam-free environment.

Why you should join Gogolook

1. Influential products: What we make are meaningful products that create values for society and defend against frauds.
2. Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company.
3. Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together.
4. Transparent culture: We publicly share the companys information to all, every member can read and feedback, and become a part of participating in the proposal.

About the Role

Responsibilities

Define and drive Whoscalls product strategy and roadmap, aligned with company-wide goals.
Lead and develop the product management team; build a strong decision-making culture and working cadence.
Arbitrate priorities and resource conflicts across product teams, ensuring coherence and delivery quality across the portfolio.
Lead the AI transformation of the product development process — bringing AI into research, planning, analysis, documentation, prototyping, and decision-making, and defining the division of labor between people and AI.
Measure product performance against key metrics (active users, retention, conversion, revenue) and drive data-informed iteration.
Align engineering, design, and business teams so product decisions serve users, technology, and the business at once.

Requirements

8+ years in product management, including 3+ years in a product leadership role.
Has fully owned consumer software products or features, with a track record of measurable outcomes (mobile app experience a plus).
Hands-on experience with AI-assisted product development, or a clear methodology for it.
Data-driven; makes decisions using research and metrics.
Native-level Mandarin; full professional proficiency in English, able to work across international teams — communication, presentations, and written documentation.
Basic technical understanding, including the fundamentals of frontend, backend, app, and API development.

Preferred Qualifications

Experience driving next-phase (second-curve) growth in a mature, at-scale product — rather than early-stage 0→1 scaling.
5+ years working with international or cross-regional teams.
Passionate about trust technology.

The Person

Your edge is judgment — how you frame problems and make trade-offs — more than fluency with frameworks.
Under technical or commercial pressure, you hold to product and user value and dont give in easily.
Youre willing to let the teams cadence and capability settle before pushing for innovation, and you understand that order.
You speak up and make your case when it matters, and you disagree and commit once a direction is set.

What We Offer

Step into a product that already operates at scale — Whoscall has tens of millions of users worldwide across multiple markets. Your product decisions reach tens of millions from day one.
A direct line to the CEO and real ownership of Whoscalls product organization and direction.
A cross-border team on a growth trajectory, with a meaningful anti-scam mission.
The opportunity to lead the AI transformation of how the team builds products.