1187 - Cloud Infrastructure Engineer I

Location: Remote

Department: Information Technology

We need an English-fluent Cloud Infrastructure Engineer I (Evening shift), based in Latin America, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, whos constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Participates in post-Incident reviews of all Major Incidents and assists in determining action items to avoid similar issues/minimize downtime.

• Provides reliable deployment and maintenance of distributed systems adhering to security best practices.

• Assists in managing the Banks Cloud Infrastructure Services, including software deployment, system setup, administration, monitoring, incident resolution, and disaster recovery.

• Ensures and promotes a culture of continuous improvement, including identifying automation opportunities.

• Supports multiple systems or applications of medium to high complexity with multiple concurrent users.

• Produces and maintains documentation to support developed/deployed solutions.

• Designs and maintains production monitoring tools and troubleshoots performance and stability issues.

• Creates and maintains automated monitoring and reporting solutions for cloud infrastructure health, performance, and cost optimization.

• Monitors cloud infrastructure to identify areas of improvement, reliability, and cost savings.

• Develops and updates SOPs and Knowledge Articles for new feature launches or significant changes.

• Performs configuration management, review, and governance of cloud resources, including IAM.

• Actively troubleshoots issues during testing and production, resolving problems before deployment.

• Participates in disaster recovery planning and testing.

• Performs back-up and recovery of cloud-hosted systems.

• Provides troubleshooting and Level 2 production support services.

• Participates in routine on-call rotations.

• Ensures and facilitates knowledge sharing within the department.

• Maintains current knowledge of cloud trends and developments.

• Contributes to the development of cloud standards, best practices, and organizational cloud capabilities.

• Researches and drives adoption of cloud-native technologies.

• Adheres to applicable federal and state laws, regulations, and guidance, including anti-money laundering laws.

• Completes required training and identifies/report suspicious activity.

Requirements:

• College degree or equivalent management/work experience (At least 2 years), including practical experience in Information Technology and IT Security.

• Experience with cloud-based enterprise infrastructure architecture and/or operations.

• 3+ years of experience architecting, designing, developing, and implementing cloud solutions.

• 3+ years of experience designing applications (e.g., web, client/server, COM+, etc.).

• Experience supporting automation teams using tools such as Terraform, Ansible, Jenkins.

• 3+ years of infrastructure experience, including monitoring, DNS, DHCP, Backups, and Disaster Recovery.

• Strong understanding of cloud technology and the Five Pillars of the Well-Architected Framework.

• Understanding of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, and distributed networks.

• Understanding of information security/governance controls.

• Strong troubleshooting and analytical skills.

• Excellent communication and organizational skills.

• Ability to work independently and within a platform product team.

• Self-motivated and results-oriented.

• Strong customer service and stakeholder management skills.

Its a plus:

• Microsoft or AWS-related industry certifications preferred (e.g., AWS Certified Solutions Architect -- Associate).

• Terraform Associate Certification.

Compensation:

• The salary range offered for this position varies from (USD) $3,500 - $4,200 per month, depending on seniority and skillset.

• This is an evening shift requiring flexibility to work between 4:00 PM and 1:00 AM ET.

• This position is for a full time contract, through a payroll platform.

• The talent will work remotely allocated at our client.

Here are the steps for this process:

Application review/approval > Screening interview with GoFastis team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding.