Insurance Sales and Service Representative I

Location: United States; Remote

Why General Motors Insurance?

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial. This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience. GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.

This role will start in January 2027.

As Insurance Sales and Service Representative I, you will support customers throughout the insurance experience by providing guidance on coverage, quotes, policy servicing, billing, renewals, and endorsements. This role focuses on delivering exceptional service across multiple channels, resolving customer concerns, maintaining timely follow-up, and collaborating across teams to strengthen customer satisfaction, retention, and loyalty.