Insurance Representative I - Bilingual

Location: United States; Remote

Why General Motors Insurance?

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial. This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience. GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.

In this role you will use a consultative approach to help customers find insurance coverage that meets their needs while delivering exceptional bilingual service throughout the policy lifecycle. This role provides quotes, supports policy sales and servicing, answers questions related to coverage, billing, renewals, and endorsements, and resolves customer concerns while building strong relationships that promote satisfaction, retention, and long-term loyalty.