First Party Injury Adjuster - General Motors Insurance

Location: United States; Remote

Why General Motors Insurance?

Working at General Motors Insurance is a chance to help reinvent what insurance feels like for GM drivers — standing at the intersection of the larger GM enterprise and a growth business focused on safeguarding the GM consumer and their vehicles. Inside the enterprise, General Motors Insurance is a strategic growth initiative, which means your ideas directly shape the blueprint of an emerging business and its momentum.

Powered by unique insights from GM’s connected technology, you’ll transform vehicle and driving insights into a seamless, connected user experience that rewards safer driving and simplifies every step—from quote to policy servicing to claims.

You’ll collaborate across GM’s ecosystem of companies, build products and processes at the foundational phase of a rapidly scaling organization, and see your work land in the hands of real customers fast. It’s the kind of environment where curiosity and execution thrive together: experiment, iterate, and ship solutions that reduce the total cost of ownership while elevating confidence on the road. Most of all, you’ll contribute to a new enterprise business that’s creating tangible value for consumers nationwide — showing how insurance, when truly connected, can become a loyal companion to every GM journey.

This position will be posted until filled. There are 2 available roles.

The First Party MedPay/PIP Injury Adjuster investigates and resolves medical bills related to first-party injury claims, applying insurance coverage knowledge and claims handling procedures to deliver accurate, timely, and customer-focused claim resolutions while partnering with internal teams and external vendors. The ideal candidate has contact center experience, strong communication and customer service skills, the ability to navigate multiple systems, and the adaptability, analytical thinking, and technical proficiency needed to succeed in a fast-paced claims environment.