Damage in Transit APD Appraiser - General Motors Insurance

Location: United States; Remote

Why General Motors Insurance?

Working at General Motors Insurance is a chance to help reinvent what insurance feels like for GM drivers — standing at the intersection of the larger GM enterprise and a growth business focused on safeguarding the GM consumer and their vehicles. Inside the enterprise, General Motors Insurance is a strategic growth initiative, which means your ideas directly shape the blueprint of an emerging business and its momentum.

Powered by unique insights from GM’s connected technology, you’ll transform vehicle and driving insights into a seamless, connected user experience that rewards safer driving and simplifies every step—from quote to policy servicing to claims.

You’ll collaborate across GM’s ecosystem of companies, build products and processes at the foundational phase of a rapidly scaling organization, and see your work land in the hands of real customers fast. It’s the kind of environment where curiosity and execution thrive together: experiment, iterate, and ship solutions that reduce the total cost of ownership while elevating confidence on the road. Most of all, you’ll contribute to a new enterprise business that’s creating tangible value for consumers nationwide — showing how insurance, when truly connected, can become a loyal companion to every GM journey.

 

This position will be posted until filled. 

This role is responsible for virtually investigating, evaluating, negotiating, and settling low to moderately complex auto damage claims, including repair estimates, damage verification, total loss evaluations, and coordination with body shops, vendors, and internal partners to achieve timely claim resolution. The ideal candidate has strong negotiation, analytical, communication, and decision-making skills, proficiency with CCC estimating software, knowledge of auto repair processes and P&C claims, and the ability to adapt to change while guiding customers through the repair and claims experience.