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Accounts Receivable Specialist

Glory Global Solutions
Remote
Carrollton, TXWatertown, WIRemote· about 2 hours ago

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Accounts Receivable Specialist (TEMPORY) - Watertown/Carrollton

Department: Finance - Accounting Services

Employment Type: Fixed Term - Full Time

Location: Carrollton or Watertown, Texas, US/Carrollton, TX or Watertown, WI, Hybrid

The Accounts Receivable Specialist is responsible for maintaining a low delinquency rate for assigned accounts by delivering invoice documents, contacting customers, performing account reconciliations, researching customer disputes and reporting of problem accounts.

Key Responsibilities

· Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc. 
· Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence. Pursuance of all delinquent accounts until final resolution. 
· Communicate clearly with customers & management using excellent verbal and written skills. Maintain close relationships with customers to achieve stated goals.
· Research individual invoices against manual files or pre-arranged customer agreements as necessary. 
· Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level. 
· Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools. Prepare custom invoices per customer requirements. 
· Prepare credits notes and obtain required approvals. 
· Maintain a 5% delinquency rate or less with assigned accounts.
· Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month. 
· Assist in ad hoc projects as needed.
· Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement.
· Work as part of a team with both local personnel and those in remote locations.

Skills, Knowledge & Expertise

Education Level:
· High school diploma or equivalent 
 
Qualifications:
· Two years of accounts receivable or similar experience.
· Proficiency in Excel, Word and computer systems in general.
· Knowledge of JD Edwards is a plus.
 
 
REQUIRED SKILLS AND COMPETENCIES 
· Ability to apply advanced mathematical concepts related to business math problems.
· Ability to reconcile accounts by individual transaction or by multiple-transaction contracts. 
· Ability to define problems, collect data, establish facts, and draw conclusions. 
· Interpret requests or instructions and determine the best possible course of action. 

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