Globe Life AO logo

Customer Service and Benefits Advisor (Remote)

Globe Life AO
Remote
Remote· about 3 hours ago

Straight from Globe Life AO’s careers page. Apply on the company site — no recruiter, no middleman.

Entry Level Leadership | No Experience Needed | Beginner Friendly – Start ASAP

Location: Remote

Remote Customer Service & Benefits Advisor – Entry Level

Work From Home | Full-Time or Part-Time Opportunities | Training Provided

Start Your Career With Us

Looking for a fresh start, a flexible work arrangement, and an opportunity to develop valuable professional skills? Join our growing team in the supplemental insurance industry!

We are seeking motivated, dependable, and customer-focused individuals to join us as Remote Customer Service & Benefits Advisors. This entry-level opportunity is ideal for recent graduates, career changers, and individuals looking to build a long-term career in customer service, sales, and leadership.

No previous insurance or customer service experience is required. Training and guidance are provided to help you learn the role and develop the skills you need to succeed.

What Youll Do

As a Remote Customer Service & Benefits Advisor, you will help clients understand their benefits options and provide support throughout the customer experience.

Your responsibilities may include:

  • Communicating with new and existing clients to understand their needs.

  • Explaining available insurance benefits, coverage options, and relevant policy information.

  • Answering client questions and providing professional, courteous service.

  • Scheduling and conducting virtual client consultations.

  • Maintaining accurate client information and following established procedures.

  • Building positive client relationships through effective communication and follow-up.

  • Participating in training, coaching, and professional development activities.

  • Working toward individual and team performance goals.

What Were Looking For

We welcome applicants who are eager to learn, open to coaching, and committed to providing excellent customer service.

Entry-Level Qualifications:

  • No prior insurance or customer service experience required.

  • High school diploma or GED; college students and recent graduates are welcome to apply.

  • Strong written and verbal communication skills.

  • Basic computer skills and the ability to use email, video conferencing, and online platforms.

  • Reliable internet access and a suitable environment for remote work.

  • A positive attitude, strong work ethic, and willingness to learn.

  • Ability to work independently while collaborating with a team.

  • At least 18 years old and legally authorized to work in the United States.

What We Offer

  • Training and onboarding to help you learn the role.

  • Remote work opportunities for a work-from-home arrangement.

  • Flexible scheduling options, with part-time or full-time opportunities where available.

  • Career development in customer service, sales, and leadership.

  • Ongoing coaching and support to help you build confidence and professional skills.

  • Potential for additional income and long-term career growth, depending on the compensation structure and individual performance.

Why Join Our Team?

We believe in helping motivated individuals develop their abilities and build meaningful careers. Whether youre entering the workforce for the first time or exploring a new professional direction, this opportunity offers a chance to learn, grow, and contribute to a team serving clients across the country.

Ready to Apply?

Take the next step toward your professional future!

Submit your application today. Qualified applicants will be contacted regarding the next steps in the hiring process.

Important: Applicants must be eligible to work in the United States. Any applicable insurance licensing, compensation, and role-specific requirements will be explained during the hiring process.

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