Globe Life AIL - Lisa Russel logo

Remote Customer Service Manager

Globe Life AIL - Lisa Russel
Remote
Remote· about 22 hours ago

Straight from Globe Life AIL - Lisa Russel’s careers page. Apply on the company site — no recruiter, no middleman.

Start Your Remote Career | Training Provided

Location: Remote

Start Your Remote Career | Training Provided

Work From Home • Flexible Schedule • Career Growth

Are you a passionate professional seeking a fulfilling leadership role that offers flexibility, stability, and long-term growth? We’re looking for service-driven leaders to join our team as Remote Customer Service Managers in a fully remote environment.

This opportunity is ideal for individuals who value people, collaboration, and balance. You’ll enjoy the freedom of working from home, the support of experienced mentors, and the ability to grow your career—without sacrificing your personal life.

In this role, you’ll combine customer service and sales to make a real impact—helping protect families while building a rewarding, performance-based career.


Role Overview

Position: Remote Customer Service Manager
Location: 100% Remote
Schedule: Flexible

In this leadership role, you will guide service professionals, strengthen client relationships, and help foster a positive, performance-driven team culture.


Why Join Our Team?

Work-Life Balance
Enjoy the flexibility of remote work while creating a schedule that fits your lifestyle.

Supportive & Inclusive Environment
Be part of a people-first organization that values collaboration, well-being, and success.

Mentorship & Leadership Development
Receive ongoing coaching from experienced leaders invested in your growth.

Union-Backed Support
Benefit from a structured environment that promotes fairness, stability, and professional protection.


Perks & Incentives

  • Annual incentive trips recognizing top performers
  • Medical insurance reimbursement program
  • Leadership and skills training focused on communication, management, and team development

What We’re Looking For

  • Strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to lead, motivate, and inspire a team
  • Growth mindset with a focus on continuous improvement
  • Strong time management and ability to maintain work-life balance

How to Apply

If you’re ready to join a flexible, supportive, and growth-focused leadership team, submit your resume for consideration.

All interviews are conducted via Zoom video conferencing for your convenience and accessibility.


Take the Next Step

Build a rewarding leadership career where you can work from home, grow your skills, and make a meaningful impact—while maintaining balance in your life.

Apply today and lead with purpose. 🚀

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

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