Family Benefits Consultant (Remote)
Straight from Globe Life AIL - Lisa Russel’s careers page. Apply on the company site — no recruiter, no middleman.
Remote Family Benefits Consultant
Location: Remote
Remote Family Benefits Consultant
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career That Makes a Difference
Are you looking for a meaningful remote career where you can help families, build lasting relationships, and grow professionally—all from the comfort of your home?
AO is seeking motivated, people-focused professionals to join our team as Remote Family Benefits Consultants. In this role, youll meet virtually with clients, educate them about available supplemental benefits, and provide exceptional service throughout their experience.
Whether youre launching a new career or looking for your next professional opportunity, well provide the training, mentorship, and support needed to help you succeed.
About AO
AO has proudly served working families since 1951 by helping labor union members, credit union members, associations, and their families access valuable supplemental benefit programs.
As part of the Globe Life family of companies, weve built our reputation on integrity, service, and long-term relationships. Since 2020, weve operated in a fully remote environment, allowing our team members to enjoy flexibility while continuing to deliver exceptional service across the United States.
What Youll Do
As a Remote Family Benefits Consultant, youll become a trusted resource for clients seeking guidance on supplemental benefit options.
Client Service & Support
Meet with clients virtually using Zoom and other online platforms
Answer questions regarding available benefit programs and coverage options
Educate clients on products and services in a clear, professional manner
Guide clients through applications and enrollment documentation
Provide ongoing support before, during, and after enrollment
Maintain accurate client records and follow-up communications
Relationship Building
Build trust through professionalism, integrity, and exceptional service
Develop long-term client relationships through consistent communication
Deliver personalized solutions based on each clients needs
Create a positive and supportive client experience from start to finish
Professional Development
Participate in ongoing virtual training and mentorship programs
Attend team meetings, coaching sessions, and leadership workshops
Continue developing communication, customer service, and leadership skills
Stay current on products, systems, and industry best practices
What Were Looking For
Successful candidates typically demonstrate:
Strong communication and interpersonal skills
Positive attitude and professional demeanor
Self-motivation and personal accountability
Strong organizational and time-management abilities
Comfort working independently in a remote environment
Basic computer proficiency
Confidence using Zoom and other virtual communication tools
Passion for helping people and building meaningful relationships
Helpful Experience
Experience in the following areas is beneficial but not required:
Customer Service
Client Relations
Retail
Hospitality
Healthcare
Sales
Administrative Support
Leadership or Management
No prior insurance experience is necessary. We provide comprehensive training and ongoing support.
What We Offer
🏡 100% Remote Work
Work from home
No daily commute
Flexible scheduling options
Collaborative virtual team environment
💰 Weekly Pay & Performance Bonuses
Competitive weekly compensation
Performance-based bonus opportunities
Recognition programs and advancement incentives
📚 Training & Mentorship
Structured onboarding
Weekly coaching and development
Leadership mentoring
Continuous professional growth opportunities
❤️ Benefits
Eligible representatives may have access to:
Medical reimbursement program
Company-provided life insurance
Retirement planning resources
Long-term career development support
📈 Residual Income Potential
Build lasting client relationships that create ongoing earning opportunities while delivering exceptional service.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be legally authorized to work in the United States
Have access to a computer or laptop
Maintain a reliable high-speed internet connection
Have webcam and microphone capability
Maintain a quiet, professional workspace
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient and efficient hiring experience.
Ready to Build a Meaningful Career?
If youre looking for a flexible remote opportunity where your communication skills, professionalism, and commitment to helping others are valued, wed love to hear from you.
Apply today and begin building a career with purpose, flexibility, and long-term growth.
Work from home. Help families. Build a career that matters. 🚀
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