Fully Remote Customer Service Entry Level Position

Location: Remote

Entry-Level Remote Client Representative

Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)

Ambition Over Experience

100% Remote | Flexible Schedule | Training Provided

Are you looking for a career where your ambition matters more than your experience?

AO is seeking motivated, goal-oriented individuals to join our team as Entry-Level Remote Client Representatives. This opportunity is designed for individuals who are eager to learn, enjoy helping others, and want to build a long-term career in a supportive, growth-focused environment.

Whether youre entering the workforce, changing careers, or looking for greater flexibility, well provide the training, mentorship, and support needed to help you succeed.

No prior insurance experience is required.

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About AO

For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the growth and long-term success of our team members through mentorship, professional development, and performance-based advancement.

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What Youll Do

As an Entry-Level Remote Client Representative, youll work directly with clients who have requested information regarding their benefits and coverage options.

Client Responsibilities

• Meet with clients through Zoom and phone appointments

• Answer questions regarding available benefits and coverage options

• Explain products and services clearly and professionally

• Assist clients with applications, enrollment, and policy updates

• Provide ongoing customer support and follow-up communication

• Build long-term client relationships based on trust and service

• Maintain accurate client records and documentation

Professional Development

• Participate in structured virtual training and coaching

• Develop communication, customer service, and leadership skills

• Learn industry products, systems, and best practices

• Work alongside experienced mentors and supportive teammates

• Continue growing through ongoing professional development

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Why Join AO?

At AO, we believe success is built through mentorship, opportunity, and continuous learning—not simply prior experience.

100% Remote Work

• Work remotely from anywhere within the United States

• Flexible scheduling after training

• No commuting

• Modern virtual work environment

Training & Mentorship

• Comprehensive onboarding program

• Weekly coaching and development

• Leadership mentoring

• Ongoing professional support

• Promotion from within

Career Growth

• Performance-based advancement

• Leadership development opportunities

• Long-term career pathways

• Residual income opportunities

• Recognition for outstanding performance

Weekly Pay & Benefits

• Weekly performance-based compensation

• Performance bonuses

• Medical reimbursement program for qualifying representatives

• Company-supported life insurance

• Union-supported work environment

• Leadership conferences and professional development events

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Qualifications

Were looking for individuals who demonstrate:

• Positive attitude and willingness to learn

• Strong communication and interpersonal skills

• Self-motivation and personal accountability

• Professionalism and integrity

• Strong organizational and time-management skills

• Ability to work independently in a remote environment

• Coachability and a growth-oriented mindset

Helpful Experience (Not Required)

Experience in any of the following is beneficial:

• Customer Service

• Retail

• Hospitality

• Sales

• Healthcare

• Education

• Administrative Support

• Client Relations

• Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.

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Requirements

• Must be at least 18 years of age

• Must be legally authorized to work in the United States

• Must be physically located within the United States

• Computer or laptop

• Reliable high-speed internet connection

• Webcam and microphone capability

• Quiet, professional workspace

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Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom for convenience and accessibility.

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Ready to Build Your Future?

If youre looking for a remote career where your effort, commitment, and willingness to learn create opportunities for long-term success, wed love to hear from you.

Apply today and start building a career defined by flexibility, professional growth, and meaningful work.

Your Experience Doesnt Define Your Future—Your Ambition Does. 🚀

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.