Cisco Voice Engineer -NATIONWIDE-

Location: Raleigh, NC, us

Company Description

GlobalXperts is a leading IT Solution Provider whose business focus is to provide Day 2 remote monitoring & co-managed support and professional services for advanced Cisco, Microsoft and Data Center solutions. Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock and have a deep understanding of internetworking technologies (Collaboration, Data Center, Borderless networking, Security) and products from leading equipment manufacturers giving you access to multi-technology support from a single source. Our professional services approach track with Ciscos PPDIOO model which is to prepare, plan, design, implement, operate, and optimize. And, while each phase of the service delivery model is strategically designed to build upon the previous phase, GlobalXperts technical staff has been successfully utilized by our customers for any or all phases. 

Job Description

We are looking for a Senior Solution/Voice Engineer (Infrastructure) in Dallas, TX. This is a full time direct hire position with a full benefit package.

Roles and Responsibilities: 
• Deployment, Integration & Testing of Cisco UC-Voice Infrastructure 
• Delivery/Service Assurance systems, VOIP and UC peripherals 
• Work closely with Project managers throughout the implementation process 
• Work closely with internal and external stakeholders including vendors 
• Participate in key projects of client to provide recommendations and guidance for system migrations, service launches and technology initiative Expertly conceptualize, design and configure CUCM, Unity Connection, IM&P and other UC application’s building blocks: Partitions, CSSs, Device Pools, Users, Extension Mobility, MOH, DN/DID,BAT Files, their modification and import, media resource/conferencing, gateway configuration MGCP , H.323 and SIP, Dial-peers, COR, PRI/T1, SRST, ICT/UC Clusters, Route List, Route Groups, Hunt Groups/List, Translation Patterns, TEHO, CTI RP etc.,etc.. 
• Expert-Level debugging and troubleshooting on Cisco UC infrastructure.

Qualifications

Minimum 5+ years of related IP telephony implementation experience including many of the following: 

• Cisco Unified Communications Manager/Call Manager 
• Cisco Unity/Unity Connection 
• Cisco Contact Center (UCCX) 
• Cisco Unified Meeting Place and Webex 
• Cisco Unified Presence 
• Cisco Unified Mobility 
• Cisco Unified Communications Manager Express 
• VM/UC on UCS 
• Gateway: H323 / SIP / MGCP and PRI/T1 
• Video/Telepresence implementation /DMS 
• Solid Routing and Switching Skills

Certification: 
• Active CCIE Voice (Lab) certification preferred. May be substituted with equivalent experience and/or CCNP Voice

Additional Information

All your information will be kept confidential according to EEO guidelines.