Service Line Advisor

Location: Office Location or Remote - USA

Department: 106 - Customer Success

What you will be doing:

As a Service Line Advisor, you will serve as part of the GHX Value Analysis Advisory Services Team, where you will pair your subject-matter expertise with evidence to formulate and deliver actionable recommendations for medical device use in health systems. You will bring, and develop, a comprehensive perspective on cardiovascular, interventional radiology (IR), and general surgery device spend and utilization trends and combine this with GHX Value Analysiss clinical expertise to advise health system leadership and physicians on opportunities to reduce unwarranted variation and unnecessary device costs and improve patient outcomes.

The successful candidate will have deep expertise in cardiovascular, interventional radiology, and general surgery device use, strategic sourcing strategy and the US vendor landscape, share a passion for learning and understanding medical device technology, and be excited to use evidence-based solutions to transform healthcare. Additionally, a successful candidate will be a collaborative, energetic problem solver with a successful track record of leading medical device utilization and cost-reduction projects, with a focus on driving both business impact and stakeholder satisfaction.

Responsibilities include:

• Be the go-to expert in health system Cardiovascular, Interventional Radiology, and General Surgery device sourcing strategy (e.g., cardiac rhythm management, coronary/peripheral interventional devices, embolization and vascular access devices, energy/vessel-sealing devices, surgical mesh, etc.); apply medical device industry expertise to proactively build a knowledge base of market trends, best practice product selection and utilization, vendor landscape, and reimbursement

Become a trusted advisor

• Analyze and interpret clinical and financial data to inform value-based device spend decisions
• Maintain up-to-date knowledge of GHX Value Analysiss research, evidence insights and recommendations, as well as market dynamics and device trends across cardiovascular, IR, and general surgery
• Understand client current-state strategic sourcing processes and recommend best practices
• Combine quantitative analysis and subject-matter expertise to tailor and present actionable sourcing and utilization strategies for health system leadership (e.g., CMOs, senior physicians, service line leaders, supply chain executives) to reduce costs and improve outcomes
• Manage multiple concurrent client engagements focused on using evidence-based strategies to significantly reduce cost and unwarranted variation in physician preference item (PPI) use
• Use expertise to engage with supply chain and clinician clients in informed discussions (e.g., scope of work, content deliveries, gathering feedback, current state and recommended best practices)

Advance innovation and operational efficiencies internally

• Collaborate with the solution advisory team to build and maintain a scalable, relevant approach to presenting device/service line content that educates clients on evidence, device comparisons, and strategy recommendations, and align approach internally
• Bring perspective to shape GHX Value Analysiss advisory services model by developing high-impact processes and reusable, scalable tools
• Educate and update internal stakeholders (leadership and relevant business units) on the latest device trends (spend and utilization) and healthcare sourcing strategy
• Support GHX Value Analysiss broader product development and research prioritization by providing thought leadership and communicating feedback from clients
• As needed, serve as a liaison to GHX Value Analysiss sales and marketing teams to represent our clients needs and the value GHX Value Analysis delivers

Qualifications:

• Advanced degree in business or healthcare administration, supply chain, or a clinical-related field (or equivalent work- or education-related experience)
• 4+ years experience at a healthcare provider, medical device manufacturer, or healthcare consultancy with deep focus in cardiovascular, interventional radiology, and/or general surgery devices (e.g., cardiac rhythm management, coronary/peripheral interventional devices, embolization and vascular access devices, energy/vessel-sealing devices, surgical mesh, etc.)
• Understanding of device sourcing strategies and vendor/device utilization and standardization initiatives
• Experience analyzing and interpreting clinical and financial healthcare data to derive actionable insights
• Obsessed about impact -- ability to quickly identify underlying drivers of problems, develop hypotheses, and execute on a path to solve
• Experience and ability to effectively influence and communicate complicated ideas and present to senior leaders in a health system, especially physician and other clinical leadership, with minimal guidance
• Strong customer service focus; ability to demonstrate good judgment, tact, and diplomacy in dealing with internal and external stakeholders
• Excellent project management skills, including attention to detail, ability to independently prioritize work, and ability to collaborate across multiple teams while managing multiple projects
• Thrives in a fast-paced environment, adapts quickly, and successfully manages ambiguity; doer mentality
• Proficiency in Excel and PowerPoint
• Ability to travel to client sites as necessary (approximately 20% travel)

Compensation range: $105,000 - $115,000.
The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/