Technical Sales & Application Engineer - Vietnam

Department: Field Service

Employment Type: Full Time

Location: Singapore, Remote

MOVE FORWARD WITH US

• Develop and maintain relationships with distributors, contractors, consultants, system integrators, and end users throughout Vietnam.
• Identify and develop new business opportunities and project leads.
• Promote Franklin Electric products and solutions to customers, consultants, and project stakeholders.
• Prepare technical and commercial quotations for pump projects.
• Review project requirements, drawings, BOQs, and tender specifications.
• Select suitable pump solutions based on application and hydraulic requirements.
• Prepare technical proposals, submittals, compliance statements, and pump schedules.
• Work closely with Water supply companies, M&E consultants, design institutes, and engineering companies to secure specifications.
• Conduct technical presentations, product training sessions, and seminars.
• Provide troubleshooting, commissioning, startup, and after-sales support.
• Conduct site visits, inspections, and performance evaluations of pumps and systems.
• Investigate technical issues and recommend corrective actions.
• Monitor market trends, competitor activities, and project developments.
• Provide regular business, project, and market reports to management.

• Hard-working winners. Confident, competitive, and results-oriented professionals who create a track record of success.
• Dedicated achievers.People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Effective communicators.People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

• Bachelors Degree in Mechanical Engineering, Electrical Engineering, Environmental Engineering, or a related discipline.
• 3–5 years of experience in water pumps, M&E, building services, water treatment, or industrial equipment industries.
• Experience with Franklin Electric or other major pump brands is an advantage.

• Pump sizing and selection.
• Understanding of pump curves, hydraulic calculations, and system requirements.
• Knowledge of booster systems, sewage pumps, submersible pumps, and vertical multistage pumps.
• Ability to read construction drawings, technical specifications, and tender documents.
• Experience using pump selection software.
• Proficiency in Microsoft Office; AutoCAD is an advantage.

• Self-motivated and able to work independently.
• Strong communication and relationship-building skills.
• Customer-focused mindset.
• Willingness to travel throughout Vietnam.
• Strong problem-solving and organizational skills.

• Sales revenue achievement.
• Number and quality of quotations submitted.
• Consultant specifications secured.
• Project conversion rate.
• Customer visits and engagement activities.
• Customer satisfaction and response time.
• New business opportunities identified and developed.