Human Resources Shared Service Consultant

Location: Naucalpan de Juarez, MEX, Mexico; Hybrid

At Ford, we made history, and now we work to transform the future of mobility for our customers, our communities, and our families. By joining us, you will build what matters and drive progress with heart, developing tangible innovations you will see on the road every day that help people move freely and pursue their dreams. Here, you can build more than vehicles; you will grow in ways that count, supported by a global family and a culture built on passion, capability, community, and trust.

Why Join Ford of Mexico?

Celebrating over 100 years of legacy in Mexico, we are more than just a business we are a vibrant, collaborative community of over 14,000 innovators shaping the global future of transportation. At Ford, we build what matters, grow where it counts, and drive progress with heart. Whether you are collaborating at our state-of-the-art Global Technology and Business Center (GTBC) or manufacturing iconic, award-winning vehicles in our world-class plants, you will find a culture evolving together, built on trust, passion, and shared purpose. Here, your work moves people forward, and your growth is personal. Join us, and let’s build what’s next together.

In this position... 

The HRSS Consultant (Human Resources Shared Service), working under general supervision, is responsible for executing core human resources functions including payroll, compensation, benefits, staffing, and compliance.

This role delivers exceptional, tech-enabled customer service to employees and managers, addressing inquiries with speed, empathy, and accuracy. Crucially, this position bridges traditional HR operations with modern technology.

The ideal candidate will leverage the Microsoft 365 suite and Artificial Intelligence (Copilot, ChatGPT, etc.) to optimize service delivery, and apply intelligent solutions beyond daily operations, applying critical thinking, research, information gathering, and analytical and interpretation skills to a variety of problems of moderate scope and complexity (e.g., data discrepancies, recurring process errors, or policy interpretation questions), fostering a compliant and ethical work environment.

The HRSS (Human Resources Shared Service) Consultant, working under general supervision, is responsible for executing core human resources functions including payroll, compensation, benefits, staffing, and compliance.