Implementations - Professional II

Location: Remote, Pennsylvania

Category: Project Management & Implementations

Employment Type: Full time

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Job Title

Implementations - Professional II

About your role:

As an Implementations Professional II, you will support ATM implementation projects for clients from planning through activation. You will work closely with clients, vendors, project managers, and internal teams to coordinate setup activities, resolve issues, and help ensure successful delivery. This role is important to creating a smooth implementation experience and supporting reliable ATM service readiness.

What youll do:

• Coordinate ATM implementation activities from project initiation through completion for client installations and related changes.
• Serve as a primary client-facing contact for implementation tasks, providing updates, answering questions, and helping align activities across internal teams and external vendors.
• Manage project plans and track deliverables based on client onboarding and implementation requirements.
• Review client specifications and enter configuration data into online tools and work management systems with accuracy.
• Stage ATM terminals for implementation and monitor go-live activities to support successful deployment.
• Investigate and help resolve technical issues that arise during implementation by coordinating with appropriate teams and resources.
• Escalate project risks, issues, or blockers to the project manager or leadership when needed to support timely resolution.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 3+ years of experience in implementation, project coordination, operations support, or a related client-facing environment managing multiple workstreams simultaneously.
• 3+ years of experience working with clients, vendors, and internal stakeholders to coordinate deliverables, resolve issues, and support project execution.
• Experience using Microsoft Word, Excel, and PowerPoint in a business environment.
• Experience entering, reviewing, and maintaining data in online tools, systems, or workflow platforms with strong attention to detail.
• Ability to learn new systems and processes quickly and apply them in a structured implementation environment.
• Associates degree or Bachelors degree, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience supporting ATM implementations, ATM operations, or terminal deployment activities.
• Experience in electronic funds transfer (EFT) or the financial services industry.
• Experience with client onboarding, configuration, or go-live support processes.

How youll work:

• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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