Jira Developer

Team: Air Force/Space Force BU

Location: Hybrid Remote-Boston, MA or Montgomery, AL area

Commitment: Full Time

Workplace Type: hybrid

Salary:

RESPONSIBILITIES

• Administer and maintain self-hosted Jira and Confluence environments.  

• Configure workflows, screens, fields, permissions, dashboards, filters, and JQL queries.  

• Develop automation using Jira Automation and ScriptRunner.  

• Manage users, groups, roles, permissions, and security controls.  

• Perform backups, re-indexing, patching, upgrades, and plugin administration.  

• Test Atlassian application and plugin upgrades for compatibility and stability.  

• Support Jira and Confluence migrations, integrations, and environment consolidations.  

• Conduct system and security audits and implement governance controls.  

• Develop dashboards and reporting solutions for program and leadership stakeholders.  

• Integrate Atlassian tools with AWS-hosted environments and enterprise systems.  

• Develop SOPs, workflow diagrams, system documentation, CONOPS, and user guides.  

• Provide training and technical support to users and program stakeholders.  

• Partner with Agile teams to improve processes and align Jira configurations with Agile and SAFe practices.  

• Support Jira-based analytics, performance tracking, incident management, and operational reporting.  

• Provide technical support to operational strategies aligned within your program and initiatives that optimize processes, enhance productivity, and ensure quality across all program functions  

• Ensure 100% of planned hours are worked and recorded  

• Identify and forward to your leadership any opportunities that could lead to growth within your work area  

• Participate in growth efforts as requested  

• Ensure all contractual deliverables are met/exceeded to the customers satisfaction  

• Complete personal PDP and attend Staff Meeting and Storytime (with camera on)  

• Within your program, build productive and positive professional relationships with clients  

• Execute all contract requirements as assigned in accordance with the contract specific LCAT and requirements  

• Perform other related duties as assigned 

KEY QUALIFICATIONS

Clearance: Active Secret Clearance 
Education and Experience: Bachelor’s degree with 4+ years of relevant experience. Additional experience may be considered in lieu of a degree. 3+ years of hands-on Jira and Confluence administration experience in an enterprise environment.  

• Experience administering self-hosted Jira and Confluence environments.  

• Experience with Jira workflow design, automation, permissions, and plugin administration.  

• Experience with Jira Automation, ScriptRunner, and JQL.  

• Experience creating custom dashboards, filters, and reporting solutions.  

• Experience performing backups, audits, re-indexing, patching, and upgrades.  

• Experience with Atlassian installations, migrations, upgrades, or environment consolidations.  

• Experience integrating or supporting Atlassian environments hosted in AWS.  

• Experience supporting Agile or SAFe delivery environments.  

• Strong troubleshooting, analytical, documentation, and stakeholder communication skills. 

• DoD 8570 / 8140 IAT Level II certification  

• At least one cloud certification  

PREFERRED ADDITIONAL QUALIFICATIONS

• Advanced JQL experience  

• Experience supporting large federal programs and advising government stakeholders on Atlassian best practices  

• Experience monitoring Atlassian infrastructure hosted on AWS  

• Experience developing documentation, training content, and architecture diagrams for enterprise users  

• Experience with Active Directory administration