Legal AI Architect, Intake Specialist (Remote)Straight from Eve’s careers page. Apply on the company site — no recruiter, no middleman.
Legal AI Architect, Intake Specialist
Location: Remote - US
Department: Customer Success
About Eve
Eve is redefining legal technology for plaintiff law firms, and were building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isnt just the product. Its how we build it. If youre someone who takes ownership, stays curious, and wants to build AI thats already changing how law is practiced, this is where you belong.
Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast.
Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed.
Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up.
AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work.
Explosive growth: We are growing 2X revenue Quarter over Quarter.
Location and travel: Remote-based, with regular travel to client sites for on-site engagements. 50%+ required
- Own voice agent customization end to end for every firm in intake onboarding — the call flow (personality, firm knowledge base, objection handling, case-type-specific intake questions), transfer rules, staff directories, and call/lead scoring criteria, all tuned to how that firm actually runs intake.
- Set up the full intake stack alongside integrations engineering: phone system integrations (RingCentral and others), CRM/DMS handoff (Clio Grow, Lead Docket, Smart Advocate), and e-signature setup so a retainer can go out and get signed while the client is still on the phone.
- Set the standard for what fully onboarded looks like on intake — the checkpoints, the sequencing, the judgment calls — so every firm you touch lands in a good spot and stays there.
- Turn what you learn into training and documentation the rest of the team builds on, raising what every CSM and LAA can handle on their own over time.
- Carry a book of intake-focused accounts, including the intake-only and land and expand deals that are hard to place well because of how specialized this setup is. (Open question: does this book stay at standard scope, or flex down-market given how much more standardized intake-only setups are versus a full Eve implementation?)
- You have a J.D., or youve held a legal operations role at a plaintiffs firm of meaningful size.
- You understand intake — call flows, lead qualification, objection handling, and what actually makes a case viable — from real experience with it, whatever form that took.
- You can turn that operational knowledge into a technical build — comfortable configuring and iterating on AI-driven workflows, not just describing how intake should work.
- You document and systematize as you go, so what you know becomes the teams playbook, not just your own.
- You work well across functions — with CSMs who own the client relationship, with integrations engineering, and directly with firms.
- Direct experience with legal intake or voice AI platforms (RingCentral, Clio Grow, Lead Docket, Smart Advocate, or similar).
- Consulting experience layered on top of legal or intake operations background.
- Experience training non-technical teams on a new workflow or tool.
Benefits
💰 Competitive Salary & Equity
💹 401(k) Program with Employer Matching
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚗 Commuter Benefits*
🧑💻 Autonomous Work Environment
🖥️ Workplace Setup Reimbursement
🏠 Telecomm Stipend
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings
🥪 In office Perks*
Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter.
We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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