Key Account Manager

Team: Sales

Location: Mexico City

Commitment: Permanent

Workplace Type: hybrid

What youll do:

• End-to-end ownership of a portfolio of strategic Maestro accounts (Tier 1 and Tier 2 agencies, trading desks, and advertisers), acting as the clients single point of contact from kick-off to results.

• Creation, setup, and optimization of campaigns and programmatic deals with diverse KPIs on Maestro, our curation and activation platform.

• Hands-on support and guidance to clients on the setup of their activation strategies: audiences, curation, and formats (display, video, CTV, native), ensuring each campaign is built to deliver.

• Continuous monitoring, troubleshooting, and optimization of delivery and performance, identifying and resolving discrepancies or technical issues proactively.

• Reporting and presentation of results for strategic campaigns, translating data into insights and actionable recommendations for the client and for account growth.

• Training and technical support to clients on Maestro, empowering agency and trading desk teams to activate autonomously.

• Strategic coordination with the Supply team to maximize deal and campaign performance, and with dedicated Sales to surface uplift, renewal, and upsell opportunities.

• Collaboration with internal teams (Product, Analytics, Support) to tailor and develop solutions according to specific client needs.

What you need:

• 3+ years of proven experience as an account manager, trader, or trafficker in digital advertising, ideally on the programmatic side.

• Solid understanding of the programmatic ecosystem (SSP, DSP, deal types, curation).

• Experience in the setup and management of programmatic deals or connections.

• Technical ability to identify and implement tracks, tags, VAST, VPAID, etc.; working knowledge of adservers.

• Strong client-facing skills: comfortable building reports and presenting campaign results and recommendations to senior stakeholders.

• Previous experience working with brands or agencies based in LATAM/Mexico; familiarity with Tier 1 agency trading desk models is a strong plus.

• Familiarity with DSP platforms such as DV360, Xandr, Amazon DSP, among others.

• Strong analytical skills (Excel, reporting tools) and attention to detail.

• Intermediate-advanced English proficiency, essential for fluid internal communication with our global teams.

• An ownership mindset: autonomy, prioritization across multiple accounts and tasks, and accountability for outcomes.

What we offer:

• Competitive salary.

• 30 days of annual bonus (Aguinaldo).

• Meal vouchers.

• Quarterly bonus based on objectives.

• Major Medical Expenses Insurance (SGMM).

• 15 days of vacation plus a 25% vacation premium (prima vacacional).

• Wellhub subscription for your physical and mental well-being.

• Parking space.

• Optional language courses (English, French, German, or Russian) sponsored by the company.

• Hybrid work model (offices located in Mexico City).