Senior Product Manager Business Process Automation -México Remote

Location: Mexico

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucians AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucians innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

Ellucian is seeking a Senior Product Manager to join our SaaS Platform team and help define the next generation of workflow capabilities across the Ellucian portfolio. This role will focus on building platform-level business process automation capabilities that are flexible, secure, and reusable, so that other product teams can build on top of them with confidence.

The ideal candidate brings deep experience in workflows and business process automation, with a strong product mindset for platform design. This person should be comfortable operating across internal and external stakeholders, balancing competing priorities, and turning complex needs into scalable solutions that serve both immediate customer needs and long-term platform strategy.

This role will partner closely with engineering, UX, customer success, sales, marketing, and other product leaders to deliver out-of-the-box automation workflows, improve business process automation capabilities, and establish a foundation the broader portfolio can extend and reuse. The right candidate will bring curiousity, sound judgment, and a clear point of view on how to build durable platform capabilities that drive customer value.

Where you will make an impact

• Own the product strategy and roadmap for business process automation capabilities across the platform

• Define and deliver foundational workflow capabilities that other Ellucian products can build on

• Lead discovery, validation, and prioritization for out-of-the-box business process automation workflows

• Partner with engineering and UX to shape intuitive, secure, scalable workflow experiences

• Drive decisions across competing priorities, customer needs, and platform investment tradeoffs

• Collaborate with internal stakeholders across product, engineering, security, support, customer success, sales, and go-to-market teams

• Translate customer and market feedback into clear product direction, themes, initiatives, epics, and stories

• Ensure workflow capabilities are designed with security, reliability, governance, and operational manageability in mind

• Support product adoption, customer success, and solution health through clear positioning, enablement, and product expertise

• Represent the product with confidence in customer conversations, executive forums, and cross-functional planning sessions

What you will bring

• 5+ years of product management experience, including ownership of platform, workflow, automation, or infrastructure-related products

• Demonstrated experience building platform capabilities that enable other teams, products, or customers to extend and scale solutions

• Strong background in workflow design, business process automation, orchestration, or related enterprise automation products

• Experience delivering secure, reusable, and extensible SaaS platform capabilities

• Proven ability to work effectively across internal and external stakeholders and balance competing priorities

• Strong executive presence and the ability to influence decisions with clarity, structure, and confidence

• Excellent communication skills, with the ability to simplify complex ideas for technical and non-technical audiences

• Experience partnering with engineering and UX to define product direction and delivery plans

• Strong customer orientation and a track record of delivering solutions that improve adoption, efficiency, and user experience

• Comfort operating in a fast-paced environment with multiple stakeholders and shifting priorities

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance 
  • Professional development opportunities
  • LinkedIn Learning

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Responsibilities

Ellucian is seeking a Senior Product Manager to join our SaaS Platform team and help define the next generation of workflow capabilities across the Ellucian portfolio. This role will focus on building platform-level business process automation capabilities that are flexible, secure, and reusable, so that other product teams can build on top of them with confidence.

The ideal candidate brings deep experience in workflows and business process automation, with a strong product mindset for platform design. This person should be comfortable operating across internal and external stakeholders, balancing competing priorities, and turning complex needs into scalable solutions that serve both immediate customer needs and long-term platform strategy.

This role will partner closely with engineering, UX, customer success, sales, marketing, and other product leaders to deliver out-of-the-box automation workflows, improve business process automation capabilities, and establish a foundation the broader portfolio can extend and reuse. The right candidate will bring curiousity, sound judgment, and a clear point of view on how to build durable platform capabilities that drive customer value.

Where you will make an impact

• Own the product strategy and roadmap for business process automation capabilities across the platform

• Define and deliver foundational workflow capabilities that other Ellucian products can build on

• Lead discovery, validation, and prioritization for out-of-the-box business process automation workflows

• Partner with engineering and UX to shape intuitive, secure, scalable workflow experiences

• Drive decisions across competing priorities, customer needs, and platform investment tradeoffs

• Collaborate with internal stakeholders across product, engineering, security, support, customer success, sales, and go-to-market teams

• Translate customer and market feedback into clear product direction, themes, initiatives, epics, and stories

• Ensure workflow capabilities are designed with security, reliability, governance, and operational manageability in mind

• Support product adoption, customer success, and solution health through clear positioning, enablement, and product expertise

• Represent the product with confidence in customer conversations, executive forums, and cross-functional planning sessions

What you will bring

• 5+ years of product management experience, including ownership of platform, workflow, automation, or infrastructure-related products

• Demonstrated experience building platform capabilities that enable other teams, products, or customers to extend and scale solutions

• Strong background in workflow design, business process automation, orchestration, or related enterprise automation products

• Experience delivering secure, reusable, and extensible SaaS platform capabilities

• Proven ability to work effectively across internal and external stakeholders and balance competing priorities

• Strong executive presence and the ability to influence decisions with clarity, structure, and confidence

• Excellent communication skills, with the ability to simplify complex ideas for technical and non-technical audiences

• Experience partnering with engineering and UX to define product direction and delivery plans

• Strong customer orientation and a track record of delivering solutions that improve adoption, efficiency, and user experience

• Comfort operating in a fast-paced environment with multiple stakeholders and shifting priorities

Qualifications

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance 
  • Professional development opportunities
  • LinkedIn Learning

## LI-RB1 

## LI-Remote