Senior Manager, Commercial Insights

Location: USA-California-Hybrid

Time Type: Full time

Job Description

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Applies subject-matter expertise and guidance to advance sales strategy & operations activities and leadership decision making. Serves as a bridge between commercial strategy and execution by translating business needs into actionable insights and operational solutions.

How youll make an impact:

Strategic Planning & Execution

• Foster a culture of accountabiity, continuous improvement, and operational excellence.
• Partner with Commercial Operations leadership to define and execute annual and long-range strategic priorities.
• Translate executive objectives into measurable action plans, governance structures, and performance metrics.
• Drive execution of high-priority business initiatives and ensure cross-functional accountability.
• Monitor progress against strategic goals and proactively identify risks, dependencies, and mitigation plans.
• Lead special projects and enterprise initiatives on behalf of Commercial Operations leadership.

Executive Leadership Support

• Prepare executive briefings, business reviews, leadership-level materials, and strategic presentations.
• Facilitate leadership team meetings, operating reviews, and business planning sessions.
• Drive decision-making processes by synthesizing data, stakeholder input, and business insights.
• Manage leadership communications and ensure organizational alignment around key priorities.

Organizational Effectiveness

• Establish operational rhythms, governance models, and management systems that improve execution efficiency.
• Improve cross-functional collaboration and remove organizational barriers to execution.
• Lead operating cadence processes including QBRs, MBRs, annual sales planning, and strategic reviews.
• Identify opportunities to streamline processes and improve organizational performance.
• Support integration of new technologies, processes, and organizational capabilities.

Business Performance & Analytics

• Partner with analytics and business intelligence teams to monitor critical KPIs and business outcomes.
• Develop performance reviews to support decision-making.
• Ensure leadership visibility into key business risks, opportunities, and emerging market dynamics.

Leadership Team Operations

• Own leadership team governance and meeting effectiveness.
• Track decisions, commitments, and executive action items to ensure follow-through.
• Facilitate alignment across functional leaders and support escalation management when needed.

What you’ll need (required):

• Bachelors Degree in related field or equivalent work experience based on Edwards criteria required
• Minimum ten (10) years’ progressive experience in sales operations; sales strategy; and /or sales business intelligence required

What else we look for (preferred):

• Advanced proficiency in analytical tools such as Excel, Oracle, JDE, MIDAS, Tableau, ELBIS, Salesforce.com, or QlikView preferred
• Proficient with Microsoft Office applications (Outlook, Excel, Power Point, Word, Copilot etc)
• Knowledge of sales operations, marketing, finance, and commercial data systems preferred
• Proven project management experience, with the ability to manage timelines, priorities, and cross-functional deliverables
• Strong written, verbal, and interpersonal communication skills, including the ability to influence, negotiate, and build effective relationships
• Demonstrated ability to think strategically, connect insights across the business, and recommend practical solutions
• Sound judgment and decision-making skills, including the ability to move work forward when consensus is not immediate
• High level credibility, integrity, and a track record of delivering results
• Strong analytical, organizational, and problem-solving skills with high attention to detail
• Ability to work effectively with stakeholders at all levels and escalate issues appropriately
• Ability to manage competing priorities in a fast-paced environment
• Experience supporting projects and partnering with project managers, sales strategy, and operations teams
• Ability to provide task-level guidance to outsourcing partners or external vendors
• Commitment to following all company rules and requirements, including Environmental Health & Safety rules, and taking appropriate measures to prevent injury, protect the environment, and prevent pollution within span of influence and control.

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $139,000 - $196,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.