AR Analyst - Contractor

Location: Remote

• Own daily triage of the AR inbox, categorizing and routing customer emails, payment questions, and internal requests so nothing falls through the cracks, and everything is answered on time
• Apply incoming payments accurately and promptly across ACH, credit card, lockbox, and wire, matching remittances to open invoices and minimizing unapplied cash
• Research and resolve payment discrepancies, short-pays, and misapplied cash, partnering with Billing and Collections to keep customer accounts clean
• Support AR systems optimization by testing workflows, flagging bugs and inefficiencies, and helping document and improve processes in NetSuite
• Maintain accurate customer records and ensure the AR aging reflects true balances through timely, correct transaction entry
• Perform daily cash reconciliation, tying bank activity to recorded receipts and investigating variances promptly
• Prepare AR-related journal entries and assist with month-end balance sheet reconciliations for receivable and related accounts
• Provide ad-hoc support across the AR and broader accounting team, jumping in on reporting, reconciliations, month-end tasks, and special projects as needed

• 1-3 years of accounts receivable, cash application, accounting, or related administrative experience; internship experience considered
• Strong organizational skills and the ability to stay on top of a high-volume inbox and queue without dropping details
• Solid Excel skills, including VLOOKUPs and pivot tables
• Excellent written and verbal communication with a positive, customer-first attitude
• A proactive, roll-up-your-sleeves mindset and eagerness to learn and take on new challenges
• High attention to detail and accuracy in a fast-paced environment
• Experience with NetSuite preferred but not required; familiarity with CRM systems a plus
• Bachelors degree in accounting, finance, or a related field preferred

• Bachelor’s degree in Accounting, Finance, Business, or work experience in related AR role

• Remote

• Opportunity to directly improve cash flow and strengthen receivables discipline at a growing SaaS company.
• High-impact role with close partnership across Finance, Accounting, Billing, Sales, Customer Success, and Cash Application.
• Ability to build scalable collections processes, reporting, and workflows during a period of company growth.
• Values-driven culture built on sense of urgency, delivering results, accountability, positive attitude, and being success driven.
• Remote-first flexibility with autonomy, accountability, and trust.