About dunnhumby

Walmart

We’re looking for a Shopper Insights Client Lead to join our Walmart team in Bentonville. In this client-facing role, you’ll become a trusted advisor to Walmart merchants and leading CPG partners, helping them use customer insights to make better, customer-led decisions.

You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.

You’ll combine customer insight, commercial understanding and relationship management to help clients unlock growth opportunities and place the customer at the heart of decision-making.

• Building trusted relationships with Walmart merchants and CPG partners.
• Developing and delivering client plans that create clear commercial value and client satisfaction.
• Translating customer insight into practical recommendations across assortment, category management and shopper strategy.
• Managing projects from concept through to delivery, ensuring high-quality outcomes and stakeholder alignment.
• Demonstrating the value of dunnhumby’s customer data and insight capabilities through a consultative approach.

What Were Looking For

Were interested in people who are naturally curious about shoppers and passionate about helping clients make smarter decisions through data and insight.

• Mobility to be based in Bentonville
• Bachelors degree in a relevant subject
• Relevant experience with CPG, Merchants or Retailers
• Client facing or stakeholder management experience
• Knowledge of customer insights and consultative approach to selling
• Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics
• Project Management experience

What You Can Expect From Us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we dont just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

US Benefits

• Healthcare coverage including medical, vision and dental plans for eligible employees. 
• Financial protection through company-paid life insurance and disability coverage.
• 401(k) retirement plan with company matching contributions up to the limits defined in the plan. 
• Wellbeing support including access to the Wellness Hub, employee assistance resources and a health and wellness allowance. 
• Generous leave and family-friendly benefits, including parental leave and additional colleague support programmes. 

Our approach to Flexible Working