We Are Dulcedo

What sets Dulcedo apart is that, for us, this business is not a numbers game. We are a full-service talent management agency dedicated to building lasting brands around our creators. We promote process, structure, and sustainable growth, all within an extremely collaborative setup where everyone shares the same goal: delivering white-glove service to the talents we represent and the brands who want to partner with them.

Our focus goes beyond short-term wins. Its about fostering meaningful careers, elevating creative voices, and creating long-term value for both talents and partners alike.

As the largest multidisciplinary talent management group in Canada and a leading force across North America, Dulcedo represents and manages the international careers of creators across the influencer, entertainment, sports, and gaming industries.

The Opportunity

Were looking for a Senior Zoho Developer to help us accelerate the development, customization, and optimization of our internal business systems.

This isnt a traditional Zoho Administrator role. Were looking for someone who can understand a business challenge, architect a solution, and independently bring it to life.

Youll play a key role in building scalable systems, automating complex workflows, and improving how our teams operate across Finance, Accounting, Talent Management, and Operations.

Were also looking for someone who embraces AI-assisted development, using modern tools to accelerate delivery, solve complex problems, and build smarter solutions without compromising quality or security.

What Youll Do

• Design, develop, and optimize advanced solutions across the Zoho ecosystem, including Zoho CRM, Zoho Creator, Zoho Flow, and Deluge scripting.

• Independently architect and deliver complex technical solutions, from understanding business requirements through development, testing, and deployment.

• Build and maintain integrations between Zoho and external platforms using APIs, webhooks, and other integration technologies.

• Develop automations and workflows that improve operational efficiency and reduce manual processes.

• Troubleshoot existing applications, identify root causes, and implement reliable, long-term solutions.

• Leverage AI-assisted development tools such as Cursor, Claude Code, GitHub Copilot, or equivalent technologies to accelerate development and improve productivity.

• Collaborate with internal stakeholders to translate operational challenges into practical, scalable technical solutions.

• Ensure solutions are secure, maintainable, well-documented, and built to support long-term business growth.

What Were Looking For

• 6+ years of professional software development experience, including at least 4 years of hands-on Zoho development.

• Advanced expertise across the Zoho ecosystem, particularly Zoho CRM, Zoho Creator, Deluge scripting, and workflow automation.

• Proven experience independently architecting, developing, and delivering complex Zoho solutions in a production environment.

• Strong knowledge of APIs, webhooks, system integrations, and technical troubleshooting.

• Demonstrated experience using AI-assisted development tools such as Cursor, Claude Code, GitHub Copilot, or equivalent technologies in real development workflows.

• Strong software engineering fundamentals, including solution architecture, code quality, security, testing, and maintainability.

• Ability to translate business requirements into technical solutions and take ownership of projects from beginning to end.

• Excellent problem-solving, communication, and collaboration skills.

• A proactive, resourceful mindset and the ability to work independently with minimal oversight.

While these experience benchmarks reflect the seniority were targeting, demonstrated ability to independently architect and deliver sophisticated Zoho solutions matters more to us than years of experience alone.

Nice to Have

• Experience with Python and/or JavaScript.

• Experience integrating Zoho with NetSuite, ERP systems, or other enterprise applications.

• Experience developing AI agents, AI-powered workflows, or advanced business automations.

• Experience building technical solutions for cross-functional business operations.