Salesforce Administrator

Location: Remote - US

Time Type: Full time

Job Description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As a Salesforce Administrator, you’ll support the technology that helps our VIP teams deliver exceptional experiences to our customers. You’ll configure and enhance Salesforce, translate business needs into scalable solutions, and ensure our VIP Hosts and Player Development teams have the data and tools they need to succeed. Working cross-functionally with Analytics, Data Engineering, and other stakeholders, you’ll combine hands-on Salesforce expertise with a proactive approach to problem-solving and continuous improvement. 

What you’ll do

• Configure, maintain, and enhance Salesforce functionality, automated flows, reporting, dashboards, user access, and more.

• Partner with VIP stakeholders to gather requirements and translate business needs into scalable Salesforce solutions.

• Troubleshoot user issues and provide day-to-day support to stakeholders with varying levels of Salesforce proficiency.

• Collaborate with Salesforce Development, Analytics, and Data Engineering on integrations, new data points, and complex technical solutions.

• Use SQL and Snowflake to query and validate data while maintaining accuracy and integrity across Salesforce.

• Test and launch system enhancements while identifying opportunities to improve tools, processes, and user adoption.

What you’ll bring

• At least 2 years of hands-on Salesforce administration, sales operations, or related experience.

• An active Salesforce Administrator certification.

• Strong proficiency with Salesforce Flow Builder, reports, dashboards, user administration, and data management.

• Working knowledge of SQL and experience using Snowflake or a comparable cloud data platform, along with proficiency in Excel and Google Sheets.

• Familiarity with Apex and Salesforce development concepts, including when to partner with a developer.

• Excellent communication, stakeholder-management, and analytical problem-solving skills, with a proactive desire to learn and improve.

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Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 70,500.00 USD - 88,100.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.