Business Solutions Analyst

Location: Remote (Canada)

Department: Delivery

Domaine is looking for an experienced ecommerce Business Analyst to join our team as a key player within our project delivery team. The Business Analyst will use their expertise to work with customers to understand their business processes, requirements and overall business needs to provide a recommended solution.

RESPONSIBILITIES

• Lead discovery sessions, guiding client stakeholders through conversations to understand the requirements and business needs for the ecommerce site functionality and integrations
• Gather, evaluate and document business needs and requirements and translate these into functional specifications, user stories, and acceptance criteria
• Collaborate with business, technical, and user experience stakeholders to manage requirements throughout the development cycle
• Support User Acceptance Testing phase
• Work closely with Engineering team members to ensure features are accurately developed and released
• Generate technical documentation to support client learning and feature utilization

SKILLS & EXPERIENCE

• eCommerce experience
• Shopify and Shopify Plus experience
• Services agency experience
• Experience with eCommerce integrations i.e., with ERP, OMS, WMS, CRM systems
• Ability to work on numerous different assignments at one time with demonstrated follow through, attention to detail and commitment to customer service
• Experience working in an agile environment
• Previous experience as a Business Analysis or relevant Product Owner experience

PERKS & BENEFITS

• Competitive Healthcare with Dental & Vision
• Retirement savings plan with employer matching
• Competitive PTO policy with paid time off at end of year
• Flexible working schedule
• Remote-first culture
• Home office stipend
• Apple gear 
• Continued education and personal development opportunities
  
  
  *We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

About the Company

Meet Domaine, the worlds largest independent Shopify design and development partner, formed by the union of Half Helix and Tomorrow. We are a team of commerce experts dedicated to creating, building, and growing beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.