Customer Experience AssociateStraight from Destination Knot’s careers page. Apply on the company site — no recruiter, no middleman.
Work From Home Customer Experience Associate – Travel & Hotels
Team: DN
Location: Houston, Texas
Workplace Type: remote
Job Type: Remote | Flexible Hours
Position Overview
We’re seeking Customer Experience Associates to support clients booking hotels and travel accommodations. This role focuses on delivering excellent service while helping travelers plan stress-free stays.
If you’re detail-oriented, friendly, and looking for a flexible remote opportunity, this could be a great fit.
Responsibilities
- Support clients with hotel booking requests
- Provide timely, professional responses to inquiries
- Review and confirm reservation details
- Document interactions accurately
- Attend virtual training sessions
Qualifications
- Customer-focused mindset
- Strong written and verbal communication
- Self-motivated and dependable
- Comfortable using online systems
- No prior travel experience required — training provided
Perks
- Fully remote work
- Flexible scheduling
- Travel discounts and perks
- Professional development and mentorship
- Performance-based earning opportunities
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