Director of Supply Chain & Procurement

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home, United Kingdom, Home United Kingdom, Remote

What will your day look like:

• Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement.
• Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers.
• Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management.
• Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value.
• Champion a One Davies approach, bringing teams together to achieve common goals and deliver exceptional customer experiences.
• Monitor operational performance through robust reporting, data analysis, and KPI management.
• Provide strategic insight and recommendations to support business growth and operational excellence.
• Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader.
• Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives.
• Drive innovation, efficiency, and continuous improvement across the supply chain and repair network.

Knowledge and Abilities:

• Extensive leadership experience managing large operational teams directly and through senior management structures.
• A minimum of 10 years experience within the Property Claims sector, with strong knowledge of property insurance and building repair services.
• A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control.
• Experience managing complex supplier networks, repair contractors, or supply chain partnerships.
• Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike.
• Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements.
• Exceptional communication skills, both written and verbal.
• A customer-first mindset with a passion for service excellence.
• The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus.
• A full, clean UK driving licence.

Benefits

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100s of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan