Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster :

• Monday, Tuesday, Wednesday, Thursday 9.15am-4.15pm

• Friday 9.30am-4.15pm

As Concierge for the Rosebud Branch of CommBank, you’ll be the face of Commbank & the first person customers speak with to assist them. To do this you’ll: 

• Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel 

• Build personal connection with customers through meaningful conversations to enhance their experience  

• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options  

• Be aware of movements within the branch, ensuring it’s running effectively & efficiently and that customers are satisfied with their experience  

We’re interested in people who have:  

• A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality  

• Excellent communication skills & display all the right behaviours to maintain an approachable & professional demeanour  

• The ability to manage customer expectations with a professional presence  

• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers  

With us, you’ll help customers make informed financial decisions to achieve their goals.  

If this role matches your experience and career goals, apply today! 

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank. 

OR 

 ‘Aboriginal &/or Torres Strait Islander people encouraged to apply