Internal Communications Manager

Location: Remote - USA

Department: Marketing & Communications

Internal Communications shapes Coinbases employee experience and reinforces our mission, strategy, and culture. This individual contributor role reports to the Director of Internal Communications and will serve as a strategic communications partner to Executive/senior leaders ensuring best-in-class internal communications in an AI-native company.

What you’ll do

• Own complex communications plans, from strategy and planning through execution and analysis.
• Advise leaders and partners bringing a deep understanding of the company mission, strategy and culture as well as the needs and dynamics of the team(s) you support.
• Support and execute team-wide and company-wide events (i.e. drafting presentations and talking points, advising on event flow and structure, preparing speakers, etc.).
• Proactively identify opportunities and build systems, including AI-enabled tools and workflows, that uplevel and scale internal communications across a globally distributed, remote workforce.
• Measure communications effectiveness using data, feedback, and experimentation to drive continuous improvements.
• Partner with Internal and External Communications teammates and cross-functional partners to support proactive and reactive communications and coordinate internal issues and change management.

Required Skills and Experience

• • 7+ years of experience in internal, external, or corporate communications, media/journalism, product marketing, or another writing-intensive role.
  • Excellent written and verbal communication skills, with a consistent focus on clarity and brevity.
  • Experience partnering with leaders and cross-functional stakeholders on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly. 
  • Demonstrated ability to responsibly use generative AI tools and copilots in daily workflows, maintain human oversight, and deliver business-ready outputs that improve efficiency, cost, or quality.
  • Resilience and an even-keeled in face of organizational change, shifting priorities, and communication with a highly distributed or remote workforce.
  • Strong organizational skills, with the ability to plan and prioritize multiple workstreams, move between strategy and hands-on execution, balance speed and quality, and develop fluency in crypto.
  • Able to think and do, someone who can both generate ideas and is proactive in implementing them.
  • Able to balance speed and quality, with an acute sense for what matters most in a given moment.

Job ID: P77855

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