Coinbase logo

Customer Success Agent

Coinbase
Remote
Remote· about 6 hours ago

Straight from Coinbase’s careers page. Apply on the company site — no recruiter, no middleman.

Customer Success Team Agent II

Location: Remote - USA

Department: Customer Experience

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isnt a place for complacency, it’s a place to be pushed past your perceived limits. If youre ready to build the future of finance alongside people who refuse to settle for good enough, you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

Requirements: 

  • Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.
  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
  • Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
  • US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
  • Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
  • Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Similar remote jobs

More like this →
Cox Automotive logo

Cox Automotive

Technical Customer Care Specialist

Remote
$35k–$52k
✓ From careers page· 16 minutes ago
Ratehub logo

Ratehub

Customer Service Broker, Personal Lines

Remote
$45k–$65k
✓ From careers page· about 3 hours ago
Antech Diagnostics logo

Antech Diagnostics

Onboarding Coordinator, Customer Support

Remote
Colorado$55k–$67k
✓ From careers page· about 4 hours ago
nTopology logo

nTopology

Principal Customer Success Manager

Remote
$177k–$224k
✓ From careers page· about 5 hours ago

Discover More than 100,000 Hidden Remote Jobs Before Everyone Else

Unlock All Remote Jobs Today

Simple pricing. Big savings on Quarterly and Yearly.

Monthly Access

$19/month
  • Instant access to fresh remote jobs from 500+ companies
  • New opportunities added hourly, often 3-7 days before anywhere else
  • Advanced filtering by role type, stack, pay, and location
  • Priority customer support
Start 7-day trial — $2.95
Most Popular

Yearly Access

$59/year
  • Everything in Monthly
  • Save $169 (~74%) vs paying monthly
  • Average job search takes ~6 months - get covered for the whole journey
  • Less than the cost of one lunch per month for competitive advantage
  • Equivalent to just ~$4.92/month
Start 7-day trial — $2.95