Systems Integration Specialist – NetSuite

Team: IT

Location: Toronto, ON

Commitment: Full Time - Permanent

Workplace Type: hybrid

What you will be doing:

• Assist the Finance/Enterprise Systems team in administering and configuring the NetSuite ERP, including roles, permissions, workflows (SuiteFlow), saved searches, custom records and forms to support finance and business operations. 

• Design, build, and maintain integrations between NetSuite and other enterprise systems (e.g., Salesforce, billing, payroll, and data warehouse platforms) using SuiteScript, SuiteTalk (SOAP/REST), and middleware/iPaaS tools. 

• Partner with Finance, RevOps, and IT stakeholders to gather requirements and translate business processes into scalable NetSuite configurations and customizations. 

• Troubleshoot and resolve system issues, data discrepancies, and integration failures across connected financial systems, ensuring timely break-fix support. 

• Support quote-to-cash, order-to-cash, and lead-to-revenue workflows by maintaining data integrity between NetSuite and upstream/downstream systems like Salesforce. 

• Lead or support NetSuite upgrades, sandbox testing, and release management, minimizing disruption to financial operations. 

• Develop and maintain custom scripts (SuiteScript), scheduled scripts, workflows, and RESTlets to automate manual processes and extend NetSuite functionality. 

• Support integration of acquired entities into NetSuite, including data migration, chart of accounts alignment, and workflow standardization. 

• Create and maintain technical documentation, process runbooks, and training materials for system configurations, integrations, and end-user procedures. 

• Ensure system security, SOX/audit compliance, and adherence to data governance standards across financial systems. 

• Participate in sprint grooming, standups, and retrospectives to plan, track, and continuously improve delivery of enhancements and support work. 

What you will bring:

• Three (3)+ years of experience as a NetSuite Administrator and/or Developer, including hands-on configuration, customization, and scripting. 

• Proficiency with SuiteScript, SuiteFlow, SuiteTalk (SOAP/REST web services), and SuiteBuilder customizations. 

• Experience integrating NetSuite with third-party systems (e.g., Salesforce, Avalara, payment processors, data warehouses) via APIs or middleware/iPaaS platforms (e.g., Celigo, Boomi, MuleSoft). 

• Solid understanding of core financial and accounting processes, including general ledger, accounts payable/receivable, revenue recognition, and financial reporting. 

• Familiarity with commercial and financial workflows including quote-to-cash, subscription management, and lead-to-revenue. 

• Experience with data migration, ETL processes, and system integration testing. 

• Ability to manage and prioritize tasks/projects in JIRA, including supporting refinement and sprint planning. 

• Strong analytical and troubleshooting skills, with the ability to diagnose issues across integrated systems. 

• Strong communication skills, written and verbal, with the ability to translate technical concepts for business stakeholders. 

• NetSuite certification (e.g., SuiteFoundation, ERP Consultant) is an asset.