FBS IT Onboarding Specialist Jr (Remote)

Location: Mexico, Brazil

Department: Support Functions

Workplace: remote

Employment Type: full

Description

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

Requirements

Summary:

Provides business updates, data analysis and basic technical assistance to support overall strategic, business and operational planning, performance measurement, monitoring and reporting. Under direct supervision, performs work assignments and provides problem resolution to support other team members

Responsibilities:

Acquires and applies foundational knowledge of the business.

• Participates in problem resolution and identifies issues appropriate for escalation.
• Applies judgment within established parameters Drives a high-performance culture by collecting, and maintaining data related to performance measures.
• Monitors daily business performance measures and notifies leadership if issues arise

Tools:

Basic Computer Skills - Advanced

Technical troubleshooting - Intermediate
Technical troubleshooting - Intermediate
O365 Office Suite - Intermediate

Benefits

This position comes with a competitive compensation and benefits package.

• A competitive salary and performance-based bonuses.

• Comprehensive benefits package.

• Flexible work arrangements (remote and/or office-based).

• You will also enjoy a dynamic and inclusive work culture within a globally renowned group.

• Private Health Insurance.

• Paid Time Off.

• Training & Development opportunities in partnership with renowned companies.