Sales and Design Consultant

Location: Ottawa, ON, ca, Remote

Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority for custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design and install custom solutions for the whole home that add value to your life and home by making space for what belongs. Think of it as ‘Practical Magic.’

Job Description

The Design Consultant role is critical to the California Closets Design Brand experience and the relationship earned with each and every customer. By listening to a customer’s needs and collaborating on every detail, this role is responsible for delivering highly personalized, whole-home design solutions and exceptional service. Supported by enhanced training, this role requires passion for design, integrity, and commitment to excellence for measuring, designing, selling, and delivering custom solutions that add lifetime value and impact. This is a full-time (40+ hours per week) position.

Training

• This opportunity comes with a 12-week training period during which the employee will be paid hourly
• The training will require regular office hours Monday - Friday 9h to 16h
• Once training is completed, this position transitions to a commission-based compensation structure with uncapped earning potential, with no base salary

What We Offer

California Closets is pleased to offer the following benefits:

• A fun, creative, and inclusive work environment
• A generous compensation package that includes a paid training program and uncapped earning potential
• Company leads to help bridge the gap after completion of training
• Generous company discount
• Referral bonuses

Franchises are independently owned and operated and may offer different benefits

Duties and Responsibilities:

• Commute to customers’ homes and design custom storage solutions utilizing our proprietary CAD software program
• Meet or exceed monthly and annual sales targets by pursuing referrals and repeat business
• Continuous follow-up with customers and collaboration with the installation team to ensure job completion
• Participate in meetings and training sessions
• Participate in business development events
• Build professional relationships with interior designers and other industry professionals.
• Manage a portfolio of projects and clients of different complexity in a dynamic environnement

Qualifications

• Excellent interpersonal skills
• Dynamic personality and positive attitude
• Strong experience in customer service or direct interaction with the public
• Business development experience (a strong asset)
• Interior design education, is preferred
• Experience working with interior designers or in a related industry is preferred
• Advanced knowledge of Microsoft 365 and experience working with laptops, tablets, and other electronic devices is required
• Previous experience with Salesforce, CAD, or design software is preferred
• The ability to be creative, yet meticulously detail-oriented with a sense of craftsmanship
• Valid driver’s license and reliable transportation is required

Additional Information

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https://www.californiaclosets.ca/en/privacy-policy/

https://www.californiaclosets.ca/fr/politique-confidentialite-quebec/

Canadian Privacy Policy: https://www.californiaclosets.ca/en/privacy-policy/

Privacy Policy (Quebec): https://www.californiaclosets.ca/fr/politique-confidentialite-quebec/

Terms and Conditions: https://www.californiaclosets.com/terms-conditions/