Senior Timetabling Officer

Department: Student and Registry Services

Employment Type: Full Time

Location: Bath, Somerset, Bath, Somerset - Newton Park, Hybrid

About the Role

• Lead academic timetabling for sites outside Bath, creating accurate, clash-free timetables and making effective use of available teaching space.
• Manage module selection and student data, ensuring module records, diets and student allocations are accurate and support registration, assessment, progression and fee processes.
• Resolve complex timetabling and module allocation issues, including non-standard cases such as progression, reassessment, appeals and trailing modules.
• Work closely with stakeholders across academic departments, Estates, partner sites and professional services to gather requirements, resolve competing priorities and deliver effective outcomes.
• Improve and standardise processes, helping to integrate sites outside Bath into central University timetabling and module selection systems and identifying opportunities for greater efficiency.
• Provide specialist advice and support, responding to timetabling and module-related enquiries and developing guidance, training and knowledge resources.
  
  
• Support and manage team members, including providing day-to-day guidance to the Timetabling Support Officer and contributing to workload planning.
  
  
• Analyse data and produce reports to support decision-making, service improvement and the ongoing development of timetabling and module selection processes.

About You

• Experience of academic timetabling, particularly within a Higher Education environment. 
• Experience of using timetabling software, ideally TimeEdit or a similar system. 
• Experience of working with databases and/or student record systems, ideally SITS or similar
• Experience of contributing to process improvement or implementing new systems and processes within a changing operational environment.
• Excellent problem-solving and analytical skills, with the ability to investigate issues, interpret information and identify effective solutions.
• Experience of delivering training, guidance or support to staff and stakeholders in relation to systems, processes or services. 
• Excellent communication and interpersonal skills, with experience of working effectively with a range of stakeholders, including at senior level. 
• Strong organisational, planning and prioritisation skills, with excellent attention to detail and the ability to manage competing demands in a busy environment. 
• Ability to work independently and collaboratively, demonstrating initiative, flexibility and a proactive approach to improving processes and delivering a high-quality service

Additional Information

• Some out of hours working will be occasionally required, including some evenings and specific weekends during the academic year (such as Graduation and Registration) 
•  Opportunities for taking annual leave during peak times of year (especially September/October) will be limited, and leave at other times will need to be assessed across the team so that service provision is not impacted

• Generous pension scheme (Local Government Pension Scheme/Teachers Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
• Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
• Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme 
• Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
• Transport schemes including Electric Vehicle Scheme and Cycle to Work
• Wide range of discounts and financial benefits, accessed through and easy-to-use app