Remote Experience Care Associate with Polish

Location: Sofia, Sofia City Province, Bulgaria

Department: BG705

Workplace: remote

Employment Type: full

Description

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience, onsite, in Sofia, for a role as an Experience Care Associate with Polish.

Why an Experience Care Associate role is great for your professional and personal development:

• Live in Sofia and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How your day-to-day in this role will look: 

Specialist training for the product/service
You will:

Job Responsibilities

• Provide technical support for customers using MiniMed™ diabetes devices, including troubleshooting device issues, guiding users on product functionality, and coordinating repair or replacement processes when needed.
• Deliver customer support and accurate documentation while following compliance and support procedures.

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Polish, B2 in English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

Benefits

• Salary & Benefits
• Salary: €1,329/month (gross)
• Payment Frequency: Monthly
• Variable Compensation
• Performance Bonus: up to 10% of gross salary after 3 months, based on KPI
• Signing Bonus: €2000 paid in 12 installments (500+300+300+100 x remaining 9 months)
• Payment Structure: Paid with salary at the end of the month
• Benefits
• • Meal Allowance - €80-100 based on the number of days worked in the month
• • Health Insurance through Generali
• • Multisport and/or Coolfit cards
• • Learning Platform

Make it your Next Job Without Boundaries!

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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.

Making it Happen:

Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

Your Next Job, Without Boundaries!