Renewals Manager, Mid-Market (Dutch Speaking) (Remote)

• Nurture customer relationships throughout the renewal lifecycle, maximizing customer retention rates through effective inside sales techniques over the phone, video, and email while also mitigating churn risk.

• Lead renewals across different products and platforms for both direct customers as well as customer renewals that vary across any of our Solution Partners in each region we support

• Increase customer awareness of Atlassian’s product portfolio to identify cross-sell and up-sell opportunities during the renewals cycle

• Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners

• Maintain a consistently healthy pipeline by logging sales and renewal activities, customer data, and customers’ status within internal systems

• Three or more years of proven experience in account management, software renewals, customer success, or other relevant business areas

• Ability to establish rapport, form relationships, and build trust on the phone and on video across a wide variety of countries and cultures

• Consistent track record of meeting or exceeding performance goals

• Native or professional level of Dutch

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.