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Principal Product Manager, System Insights

Atlassian
Remote
Salt Lake City, UTMountain View, CARemote· about 1 hour ago

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What you’ll do

  • Set the vision, strategy, roadmap, and measurable outcomes for DX’s System Insights portfolio.

  • Establish a coherent reporting and analytics experience across out-of-the-box reports, Dashboards, Data Studio, and Pulse.

  • Define how DX helps customers move from data to insight to action, reducing time to insight while preserving analytical trust.

  • Balance opinionated, ready-to-use insights with flexible tools for custom exploration and analysis.

  • Raise the quality of report discoverability, information architecture, data visualization, and decision support across the product.

  • You’ll own how DX evolves AI across the platform, shaping the roadmap for DX AI, our conversational copilot that lets engineering leaders query their own data to investigate anomalies, compare teams, summarize survey feedback, and generate charts on the fly

  • You will drive the platform toward a more Agentic future where AI proactively surfaces insights and takes action on the user’s behalf.

  • Partner with the Data Cloud and Self-Reported Insights teams to combine system and human signals into a differentiated customer experience.

  • Develop deep context on engineering executives, developer productivity leaders, platform teams, the questions they need to answer, and how those answers affect decisions.

  • Shape the most ambiguous opportunities with lightweight specs, prototypes, analytical exploration, and clear written narratives.

  • Always know how the portfolio is performing across usage, adoption, retention, and satisfaction; lead regular growth reviews and bring hypotheses when metrics move.

  • Influence product direction beyond your immediate team and raise the quality of product thinking across DX.

  • Partner with Engineering, Design, customer-facing teams, and go-to-market leaders on pilots, launches, documentation, positioning, and measurement.

What we’re looking for

  • 7+ years of product management experience, including ownership of a significant analytics, reporting, business intelligence, or data product portfolio.

  • Deep understanding of quantitative data and data analysis, with the ability to reason about data models, metrics, analytical methods, and the limits of the underlying data.

  • Strong technical fluency and the ability to work effectively with senior engineers and data specialists on complex product and architectural tradeoffs.

  • Demonstrated strength in data visualization, information design, reporting workflows, or analytical product experiences.

  • A track record of setting strategy and delivering outcomes across multiple related products or teams.

  • Principal-level influence: the ability to clarify complex decisions, align senior stakeholders, and improve product thinking without relying on reporting authority.

  • Strong customer discovery, synthesis, prioritization, and written communication skills.

  • Comfort operating in ambiguity, moving quickly, and making pragmatic tradeoffs without sacrificing quality or enterprise trust.

Nice to have

  • Experience building products for developer productivity, platform engineering, or engineering leadership audiences.

  • Product experience in developer tools, observability, data infrastructure, or business intelligence.

  • Experience building both out-of-the-box reporting and flexible self-service analytics.

  • Experience in a fast-growing startup.

  • Firsthand experience using DX as a customer.

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