Account Manager, Enterprise (LATAM)

Responsibilities

• Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach

• Drive best-in-class retention across your customer base.

• Develop Senior and Executive relationships via video and in-person.

• Manage high-value renewals and expansions across our product portfolio.

• Increase customer product awareness, oversee growth opportunity management, and deliver end-to-end sales cycles for cross-sell and up-sell.

• Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis

• Maintain understanding of product updates and articulate improvements to customers and partners.

• Ensure accurate forecasting and project documentation.

Your background

We are looking for Account Managers with a customer-first mentality. You should be adaptable, organized, and possess strong communication skills. Our Account Managers need to balance competing priorities, use strategic methods to grow customer accounts, and develop credibility with internal and external stakeholders.

Minimum Required Experience

• 5+ years in account management, inside sales, or customer success with Enterprise customers

• Full Spanish fluency

• Proven ability to build relationships across cultures and senior stakeholders both internal and external

• Strategically global account planning, prioritizing customer engagements to maximize growth and retention

• Track record of meeting performance goals.

• Experience with a small Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals

• Experience with complex, end-to-end sales cycles is preferred.

Preferred Experience

• Selling Enterprise SaaS products globally.

• Working with Channel Partners & GSIs.

• Familiarity with Salesforce, Clari, and Tableau.

• Data analysis for identifying opportunities.

## LI-Remote

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.