RCM Team Lead

Location: Remote

Department: Physician RCM

What You Will Do 

• Support RCM Account Managers with client inquiries and identify areas of improvement.  

• Oversee and provide coaching to a multi-disciplinary team of offshore team members.  

• Complete complex denials follow-up and appeals and support AR management and payment posting functions. 

• Identify, investigate, and resolve unpaid claims. 

• Research and resolve payment and adjustment discrepancies. 

• Submit claims’ reconsiderations and appeals. 

• Research payer policies. 

• Resolve patient queries and verify insurance coverage. 

• Present reports to Account Managers informing them of offshore KPIs and A/R health status. 

• Other tasks as needed. 

 

What it Takes to Join the Family 

• Experience in medical billing, accounts receivable, or similar position preferred. 

• Offshore management and collaboration experience required.  

• Understanding of referrals and pre-authorizations, eligibility and benefits verification, and insurance billing  

• Manage critical deadlines and keen attention to detail. 

• Task oriented personality with the ability to thrive in a fast-paced, goal-oriented atmosphere. 

• Work successfully both on a team and independently.  

• Analytical mindset with a problem-solving aptitude  

• Ability to escalate concerns to the appropriate person and/or department.  

• Communicate and collaborate with Accounts Receivable Specialists, insurance companies, patients, and leadership.  

• Proficient in Microsoft Office (Outlook, Excel, Teams)  

• Ability to function well in a fast-paced and at times stressful environment.  

• Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.  

 

Why Assembly?  

• Be part of something special! We are growing both organically and through acquisitions. 

• Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way! 

• Ongoing training and development programs 

• An environment that values transparency  

• Virtual and in-person events to connect with your team. 

• Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office. 

This is a full-time, exempt position reporting to our RCM Account Manager.