Virtual Health Clinician - Registered Nurse (Remote)

Location: Australia

Work from Home | Australia-Wide | Night Shift

Are you an experienced Registered Nurse with a background in acute care, emergency nursing or complex primary healthcare?

We’re seeking skilled clinicians to join our Digital Health team and support Australians to access the right care, at the right time, through the Healthdirect Helpline.

These are dedicated night-shift opportunities, offering flexible working hours within our overnight service periods. This is an exciting opportunity to apply your clinical expertise in a telehealth environment while making a meaningful contribution to healthcare delivery across Australia.

About the Role

As a Digital Health Clinician, you will provide telephone-based clinical assessment, triage and health advice for a wide range of presentations, including:

• Acute and sub-acute health concerns 
• Mental health presentations 
• Health information and advice enquiries 
• Adult and paediatric presentations 

Using your clinical judgement and assessment skills, you will determine the most appropriate course of action for each caller, including self-care advice, escalation or referral to suitable healthcare services.

Key Responsibilities

• Conduct comprehensive telephone triage and clinical assessments 
• Provide evidence-based health advice across diverse age groups and clinical presentations 
• Identify clinical risk and determine the urgency of care requirements 
• Recommend and facilitate appropriate care pathways 
• Refer callers to healthcare services, including General Practitioners, Urgent Care Clinics, Virtual Emergency Departments and other relevant services 
• Support safe and effective healthcare decision-making through high-quality clinical assessments 

This is a fully remote position, enabling you to work from home while contributing to a nationally significant health service.

Key Details

• Full-time and part-time opportunities available 
• Minimum commitment of 32 hours per fortnight 
• Minimum shift length of six hours 
• Available contract hours: 
  • 10.00 pm to 8.00 am AEST
  • 9.00 pm to 7.00 am AEST 
• A night-shift uplift applies where a minimum of six hours is worked between 10.00 pm and 6.00 am 
• Initial contract until 30 June 2027 
• Fully remote working arrangement 

Training and Onboarding

• Comprehensive paid training provided 
• Availability to attend two weeks of full-time training, Monday to Friday, is mandatory 
• Training must be successfully completed before undertaking independent clinical shifts 
• A streamlined training pathway may be considered for clinicians with previous telehealth experience 

About You

You are a confident and experienced Registered Nurse with a strong foundation in acute, emergency or complex primary care settings. You are comfortable making clinical decisions in situations where recognising deterioration, managing risk and escalating care are routine aspects of practice.

Essential Requirements

• Current unrestricted AHPRA registration as a Registered Nurse 
• Minimum of four years’ full-time equivalent post-graduate Registered Nurse experience in acute care, emergency, critical care or complex primary healthcare, gained within the last five years 
• Demonstrated critical thinking and sound clinical judgement in fast-paced or unpredictable clinical environments 
• Excellent communication and interpersonal skills
• Strong computer literacy and confidence using digital health platforms and clinical systems 
• Residence within Australia 

Desirable Experience

• Mental health assessment and support 
• Experience across both adult and paediatric patient populations 
• Telehealth or virtual care experience 

Why Join Us?

• Build your expertise in one of Australia’s fastest-growing healthcare delivery models 
• Make a real impact through urgent care and clinical triage services 
• Join a supportive, collaborative team of experienced clinicians 
• Help reduce pressure on emergency departments by connecting patients with the right care at the right time 
• Enjoy the flexibility and convenience of working from home anywhere in Australia 
• Contribute to a nationally recognised service dedicated to improving access to healthcare 

Apply Today

If you’re looking for a rewarding nursing role that offers flexibility, purpose and the opportunity to make a genuine difference, we’d love to hear from you.

Applications will be reviewed as they are received, so we encourage you to apply early.

For enquiries, please contact:

Andrian Publico
Culture and Performance Support Officer

Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant experience.

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Deliver quality virtual care from home with Aspen Medical. Flexible hours, paid training and full tech support. Balance lifestyle and career.