WFH - Customer Service Associate

Location: Remote

American Income Life is expanding its team and looking for motivated individuals who enjoy working with people and helping families understand the benefit options available to them.

AIL provides supplemental insurance coverage to members of labor unions, credit unions, associations, and working families throughout Canada. With more than 2 million policyholders, the organization continues to grow through strong member relationships, referrals, established lead programs, and ongoing customer service.

Key Responsibilities

• Connect with members who have requested information about available benefits

• Review individual needs and help determine suitable coverage options

• Clearly explain policies, benefits, and available protection plans

• Guide clients through the application and enrollment process

• Provide professional follow-up and ongoing support

• Maintain accurate client information and documentation

• Participate in training sessions and stay current on products, procedures, and company updates

What We Provide

• Full training and ongoing support

• 100% remote work

• Weekly compensation

• Performance-based bonus opportunities

• Advancement into leadership and management roles

• Company benefit programs

• Professional development and mentorship

• Flexible work environment with an emphasis on work-life balance

We are looking for dependable, goal-oriented individuals who communicate well, are comfortable working independently, and are interested in developing a long-term professional career.

If you are motivated, coachable, and enjoy helping others, we encourage you to apply and learn more about the opportunity with American Income Life.