Data Analyst

Location: Canada - Remote

Time Type: Full time

Job Description

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. 

At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers.

Ameresco has an immediate opening for a Data Analyst. This position will support the implementation and delivery of the AssetPlanner® software suite. This role involves data entry, analysis, software configuration, client support, and training. The successful candidate will work closely with internal teams and clients to ensure high-quality data and effective software use.
 

Responsibilities:

• Enter and analyze data related to building structures and systems.

• Respond to client requests for data updates, support, and configuration changes.

• Provide client support via the support line, service request database, and perform annual client check-ins as required.

• Conduct phone interviews with clients to gather information on capital assets and input data into the AssetPlanner® software.

• Perform quality assurance reviews of building condition assessment data to ensure alignment with established standards.

• Review and input existing client data and documentation.

• Assist in developing client-facing reports and presentations.

• Support software implementation, including database configuration, client onboarding, and training sessions.

• Participate in software testing, provide enhancement suggestions, and report bugs.

• Provide support for the Energy and Maintenance modules as needed.

Minimum Qualifications:

• University degree.

Additional Qualifications:

• Engineering degree/certification a plus.

• Experience working with data in an analyst role.

• Background in facilities management, building science, or engineering is an asset.

• Experience in client or customer service roles.

• Proficiency in Microsoft Excel and MS Office products.

• Experience with asset management software is an asset.

• Ability to quickly learn and adapt to new software applications.

• Excellent verbal and written communication skills.

• Professional, courteous, and client-focused demeanor.

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Ameresco Canada Inc. is committed to providing accommodations for applicants with disabilities. If you require an accommodation, we will work with you to meet your needs.