Director, Agentic Automation

Location: New York, NY

Time Type: Full time

Job Description

Job Description

AMC Global Media is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.

We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.

We are currently seeking a Director, Agentic Automation to join our Business Intelligence team in our New York, NY location.

JOB RESPONSIBILITIES:

Hands‑On Agentic Build & Prototyping

• Personally design and implement agentic automation solutions using:
• Power Automate (Cloud)
• Power Automate Desktop (Attended & Unattended)
• Copilot Studio (reasoning, orchestration, decisioning)
• Azure AI Foundry + Playwright (for advanced browser automation)
• Python as needed
• Build production‑grade agents that:
• Ingest structured and semi‑structured data (Airtable, CSV, SharePoint, APIs)
• Reason over incomplete or messy inputs using LLMs
• Execute actions in complex web UIs with dynamic selectors
• Verify success via OCR, screenshot validation, and state‑based confirmation
• Prototype “last‑mile” automations where APIs are unavailable, and human work still dominates.

Agentic Architecture & Implementation Strategy

• Define the enterprise reference architecture for computer‑use agents, including:
• When to use Power Automate Desktop vs Azure AI Foundry
• Standards for reasoning loops vs scripted flows
• Criteria for attended, unattended, and fully serverless agents
• Establish repeatable patterns such as:
• Trigger → Reason → Act → Verify → Recover loops
• Exception escalation to humans via Teams
• Evidence‑capture and auditability by design
• Translate business processes into agent‑first operating models, not just automated tasks

Governance, Reliability & Scale

• Own standards for:
• Agent reliability and recovery behavior
• Credential handling, session isolation, and browser hygiene
• Change management for brittle UIs and downstream system shifts
• Hosting, Frameworks, Source Control
• Partner with Security, Risk, and Compliance to ensure agents operate within approved boundaries.
• Implement monitoring via Power Platform CoE and outcome‑based metrics (hours saved, cycle time reduction, error rate).

QUALIFICATIONS (Required & Preferred)

Required

• Bachelor’s degree in computer science, engineering, data science, or a related technical field OR equivalent work experience.
• 8+ years of experience in agentic workflows and defining enterprise implementation strategies
• Deep, hands‑on experience with Microsoft Power Platform, including:
• Power Automate Cloud
• Power Automate Desktop (Unattended RPA)
• AI Builder
• Copilot Studio
• Proven experience automating web‑based, non‑API systems.
• Strong understanding of:
• LLM reasoning patterns
• Prompt engineering for decision‑making, not content generation
• UI brittleness, selector strategies, and verification loops
• Experience running automations on Azure VMs or cloud‑hosted machine groups.

Preferred

• Experience with Playwright, Selenium, or headless browser automation.
• Python or .NET experience for agent backends or orchestration.
• Familiarity with Microsoft’s emerging agentic AI patterns and governance models
• Prior ownership of automation platforms in enterprise environments.
• Experience with AWS, GCP, Snowflake

The base compensation for this position is $180,000 - $200,000 commensurate with experience. AMC Global Media additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Global Media values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.

The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.

The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.