Marketing and Patient Experience Strategy Lead (Clinical Research)

Department: Marketing

Employment Type: Full Time

Location: Lake Mary, Florida, Alcanza Corporate, Remote

Key Responsibilities

• Lead the planning, coordination, and execution of marketing projects for clinical research studies.
• Provide campaign performance status updates across all activated tactics (media, email marketing, HCP referrals, community events, etc…)
• Participate in sponsor/CRO status meetings/calls 
• Manage and direct the activities of patient recruitment vendors (marketing agencies, technology partners, etc.)
• Provide support/marketing updates for CRO/Sponsor meetings, calls, emails
• Manage timelines, deliverables, and budgets for multiple concurrent project as well as all IRB Packets - development and timely routing for sponsor and reg approval
• Collaborate with cross-functional teams, including clinical operations, patient recruitment, and external vendors in a timely and professional manner.
• Ensure all marketing materials comply with regulatory and IRB requirements.
• Develop project documentation, including project plans, status reports, and post-campaign analyses.Facilitate meetings with internal stakeholders and external partners to communicate progress and address issues.
• Support recruitment goals by optimizing marketing strategies based on data and feedback.
• Assist with resource allocation and manage sponsor budgets as needed to support project delivery.
• Participate in management and site meetings as required.
• Perform all other duties as assigned
• 10% travel 

Skills, Knowledge and Expertise

• Proficiency with computer applications such as email, electronic health records, and basic applications.
• Ability to type proficiently (40+ wpm). 
• Must possess strong organizational skills, attention to detail, and have basic math proficiency.
• Well-developed written and verbal communication skills. Bi-lingual (English / Spanish) proficiency is highly preferred.
• Well-developed listening skills and the ability to work well alone as well as in a team atmosphere.
• Ability to handle multiple tasks and changes in workloads and priorities.
• Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic.
• Must possess a high degree of honesty and dependability.
• Ability to work under minimal supervision, identify problems and help find solutions. 
• Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines.
• 10% travel 

Benefits

• Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire. 
• Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.