Product Marketing Manager

Location: Toronto, Canada

Department: Marketing

About AlayaCare 

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.  

With 600+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether youre early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. 

About the Role

At AlayaCare, we believe technology can transform how care is delivered, and how people age and heal at home. As Product Marketing Manager, US Home Care, youll lead product marketing strategy and execution for our US Home Care business, turning product capabilities, market insight, and customer feedback into positioning, go-to-market plans, and enablement that our teams can actually put to use.

Youll be the driving force behind our Tri-Annual Release process, partnering closely with Product, Product Marketing, Customer Success, Education, and Sales to make sure every release lands with impact. Youll also build a repeatable internal enablement program so colleagues always know whats changing, why it matters, who its for, and how to talk about it with confidence.

What Youll Do

• Own the Tri-Annual release process end-to-end, from planning and readiness through communications, enablement, activation, and follow-up, while setting clear success criteria and rallying stakeholders around measurable US go-to-market results.
• Shape the story: develop compelling value propositions, narratives, pitches, and competitive differentiation, and build the US Home Care buyer journey to support our Land and Expand motion.
• Build and continuously improve our internal enablement program, creating frameworks and assets (learning paths, launch toolkits, talk tracks, demos, FAQs, objection handling, and competitive guidance) that help colleagues sell and support with confidence.
• Establish consistent, repeatable processes alongside our US Market Product Marketing Managers, and measure what matters: awareness, confidence, adoption, and commercial impact.
• Partner with Product, Customer Experience, and Education to drive feature adoption and retention, and own our US buyer personas and competitive research so the whole team stays sharp on the market.
• Contribute to US Home Care thought leadership and market-facing content, refine pricing and packaging alongside the Principal Product Marketing Manager, and manage incoming content requests.
• Use AI thoughtfully and responsibly, in line with AlayaCares privacy, security, and fairness standards, owning the outcomes of AI-supported work and sharing what you learn with the team.

What Youll Bring

• 4 to 5 years of relevant experience, including at least 2 years in Product Marketing, Strategy, Management Consulting, or a related field, along with a bachelors degree in Business, Marketing, Administration, Engineering, or a related discipline.
• Proven experience driving enterprise SaaS go-to-market strategy; broader SaaS experience is a strong asset.
• 3 to 4+ years in healthcare or home care is an asset, ideally with an understanding of payors and business lines.
• Strong analytical and metrics-driven instincts, paired with excellent project management, organizational, communication, interpersonal, decision-making, and time-management skills.
• Familiarity with tools like JIRA, Confluence, Roadmunk, Looker, Amplitude, Asana, or Crayon is an asset.
• Working knowledge of AI, with the ability to apply AI tools to enhance day-to-day work.

Location and Work Model  

This role is based in the Greater Toronto Area. At AlayaCare, our hybrid model includes set in-office collaboration days, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork. 

Why Join AlayaCare?  

Work With Purpose  

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.  

Grow in a High-Trust Culture  

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.  

Balance That Works for You  

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.  

Benefits That Matter  

• Equity in a well-funded, scaling company.  

• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.  

• Parental leave top-up and family support programs.  

Inclusive by Design  

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.  

Ready to Join Us?  

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.  

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically you will be notified and you may request a human review.  

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com